Dispatcher - CLT (2nd Shift)

Dash Courier Service; Charlotte (NC); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

401(k) with match

Health insurance

Dental insurance

Vision insurance

Paid time off

Training opportunities

Advancement opportunities

Job summary

Dash Courier & Logistics is seeking a dependable Dispatcher for the 2nd shift to coordinate deliveries, support drivers and customers, and ensure smooth daily operations in Charlotte, NC. This role demands strong communication, problem-solving, and the ability to multitask in a fast-paced environment.

Responsibilities include scheduling deliveries, entering orders via phone and email, coordinating with drivers and customers, documenting records, and assisting with special projects.

Qualifications

• High school diploma or equivalent required.
• Reliable transportation and valid driver's license.
• Pass a background check and drug screening.
• Criminal background and motor vehicle record must be acceptable.

Responsibilities

• Coordinate and schedule courier deliveries.
• Receive, enter, and manage orders through phone, email, and internal systems.
• Communicate with drivers, customers, and team members to ensure excellent service.
• Monitor deliveries and assist with issue resolution when needed.
• Maintain accurate records, notes, and operational documentation.
• Support day-to-day dispatch and customer service activities.
• Assist with operational needs and special projects as required.

Skills

Strong communication

Problem solving

Multitasking

Team oriented

Routing familiarity

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Dispatcher - 2nd Shift

Dash Courier & Logistics is seeking a dependable and motivated Dispatcher to join our operations team. In this role, you'll coordinate deliveries, support drivers and customers, and help ensure the smooth flow of daily operations.

If you enjoy solving problems, communicating with people, and making an impact every day, this could be the perfect opportunity for you. We provide training, support, and opportunities for growth within our organization.

What You'll Do

• Coordinate and schedule courier deliveries
• Receive, enter, and manage orders through phone, email, and internal systems
• Communicate with drivers, customers, and team members to ensure excellent service
• Monitor deliveries and assist with issue resolution when needed
• Maintain accurate records, notes, and operational documentation
• Support day-to-day dispatch and customer service activities
• Assist with operational needs and special projects as required

What We're Looking For / Preferred Qualifications

• 1+ year of experience in dispatching, logistics, transportation, customer service, or a related field
• Strong communication and problem-solving skills
• Ability to multitask and prioritize effectively in a fast-paced environment
• Self-motivated with a positive, team-oriented attitude
• Familiarity with routing, maps, and geographic areas
• Comfortable using computer systems and Microsoft Office applications

Requirements

• High school diploma or equivalent required
• Reliable transportation and valid driver's license
• Professional demeanor and strong customer service skills
• Ability to pass a background check and drug screening
• Acceptable criminal background and motor vehicle record

Schedule

This position is primarily a 2nd Shift role, with typical hours of 2:00pm-10:00pm, Monday through Friday. Occasional flexibility may be needed to support business demands, including overtime, weekend, or holiday coverage when necessary. Our team works together to ensure operational success while maintaining a positive and supportive work environment.

Why Join Dash Courier & Logistics?

• Competitive pay: $20.00–$25.00 per hour
• 401(k) with company match
• Health, dental, and vision insurance
• Life insurance
• Paid time off
• Training and development opportunities
• Supportive team culture
• Opportunity for advancement within a growing company
• Stable, established organization with a strong reputation in the logistics industry

Education & Experience

Required

• High school diploma or equivalent

Preferred

• Associate degree or equivalent combination of education and experience
• 1 year of dispatching experience
• 1 year of customer service experience

Work Location

In Person

Salary: $20 - $25 per hour