Paratransit Dispatcher — Flexible Part-Time Shifts

WeDriveU; Durham (NC); On-site; USD 19,286 - 30,307; Part time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) with match

Commuter Benefits

PTO

Paid Holidays

Employee Assistance Program

Training & Career Growth

Job summary

WeDriveU in United States (Durham, NC) is seeking a part-time Dispatcher to handle high-volume calls, communicate with drivers, and respond to emails while solving problems throughout the day. The position is a floater with hours between 2:45am and midnight, Monday through Saturday, offering 25–30 hours per week.

Bilingual Spanish preferred but not required. Responsibilities include monitoring drivers, relaying instructions, investigating customer concerns, coordinating routes, and ensuring

Qualifications

• Skills to manage high-volume dispatch operations and driver coordination.
• Ability to work in a fast-paced environment with accuracy and customer focus.
• Proficiency with radio communications and routing software.

Responsibilities

• Monitor drivers throughout their routes and relay instructions.
• Coordinate daily driver assignments to ensure full route coverage.
• Respond to customer concerns and escalate as needed.
• Notify stakeholders of route changes or emergencies.
• Maintain compliant and organized dispatch records.

Skills

Organize and prioritize time

Effective communication

Read and interpret documents

Problem solving

Operate two-way radio systems

Microsoft Office

Routing software

Independent work

Map reading

Tools

Emergency radio systems

Route planning software

Microsoft Office

Job description

WeDriveU in United States (Durham, NC) is seeking a part-time Dispatcher to handle high-volume calls, communicate with drivers, and respond to emails while solving problems throughout the day. The position is a floater with hours between 2:45am and midnight, Monday through Saturday, offering 25–30 hours per week.

Bilingual Spanish preferred but not required. Responsibilities include monitoring drivers, relaying instructions, investigating customer concerns, coordinating routes, and ensuring