Dispatch Operations Leader — Onsite Philadelphia

Roadrunner; Philadelphia (Philadelphia County); On-site; USD 63,000 - 68,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

PTO

Job summary

Roadrunner is seeking a Supervisor, Dispatch in Philadelphia to lead daily dispatch operations and optimize terminal load plans. You will coordinate drivers and contractors, ensuring on‑time pickups and accurate tracking across the network.

The role emphasizes safety, compliance, and continuous improvement while elevating the customer experience through proactive issue resolution and clear communication with terminals and teams.

Qualifications

• Bachelor’s degree or equivalent.
• 1–2+ years of dispatch, transportation, logistics, or related operational experience.
• Strong written and verbal communication skills.
• Ability to interpret safety rules, operating instructions, and procedural documentation.
• Experience preparing reports, correspondence, and operational documentation.

Responsibilities

• Lead daily dispatch operations and oversee terminal load plans.
• Coordinate driver and contractor performance and address delays or issues.
• Administer dispatch and tracking systems for real‑time data.
• Elevate customer experience by providing clear, timely information.
• Lead with accountability and operational discipline and support training.

Skills

Dispatch experience

Transportation

Logistics coordination

Communication skills

Analytical skills

Education

Bachelor’s degree or equivalent

Job description

Roadrunner is seeking a Supervisor, Dispatch in Philadelphia to lead daily dispatch operations and optimize terminal load plans. You will coordinate drivers and contractors, ensuring on‑time pickups and accurate tracking across the network.

The role emphasizes safety, compliance, and continuous improvement while elevating the customer experience through proactive issue resolution and clear communication with terminals and teams.