Dispatch & Field Operations Support Specialist

Flagger Force, LLC; Hummelstown (Dauphin County); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical insurance

401k with company match

Paid time off

On-site fitness facility

Employee assistance program

Tuition assistance

Professional development opportunities

Job summary

Flagger Force, LLC is seeking an Operation Support Specialist to meet client demand through effective dispatch while supporting field operations. You will work closely with Field Leadership to ensure client satisfaction, capturing incidents and utilizing GPS software for efficient routing.

This role requires a High School Diploma, strong Microsoft Office skills, and excellent problem-solving abilities. The position offers various benefits including medical insurance, a 401k plan, and generous

Qualifications

• 1+ year experience with Microsoft Office products.
• Strong written and verbal communication skills.
• Ability to prioritize and solve problems effectively.

Responsibilities

• Understand and apply all Standard Operating Procedures (SOPs).
• Capture and record incidents reported by field personnel.
• Maintain working knowledge of office and field policies.

Skills

Microsoft Office

Customer Service

Problem Solving

Critical Thinking

Dispatching

Communication

Active Listening

Interpersonal Skills

Education

High School Diploma

Associate's degree (preferred)

Job description

Flagger Force, LLC is seeking an Operation Support Specialist to meet client demand through effective dispatch while supporting field operations. You will work closely with Field Leadership to ensure client satisfaction, capturing incidents and utilizing GPS software for efficient routing.

This role requires a High School Diploma, strong Microsoft Office skills, and excellent problem-solving abilities. The position offers various benefits including medical insurance, a 401k plan, and generous