Delivery Dispatch & Logistics Coordinator

CRH; Greensboro (NC); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Medical, dental and disabilityBenefits

Group retirement savings program

Health and wellness programs

Job summary

Oldcastle, a CRH company, is seeking a Dispatch Coordinator to coordinate and schedule customer deliveries, manage company trucks and outside haulers, and oversee the dispatch function. You will collaborate with sales, shipping/receiving, and logistics to meet delivery requirements and ensure accuracy of shipments.

The role requires strong communication, multitasking, and knowledge of NC/SC DOT regulations, with a focus on timely, safe, and compliant operations in a fast-paced setting.

Qualifications

• Minimum high school/general education degree (GED) required
• Previous related experience in building materials dispatch or transportation industry preferred
• Knowledge of masonry and hardscapes products, building materials, and cements is preferred
• Must possess computer aptitude, the ability to use Microsoft Excel, Word, Outlook, and Teams, and the ability to lean new computer skills
• Must possess excellent verbal and mathematical skills
• Read and understand maps and use mapping tools

Responsibilities

• Receive and process customer orders through telephone, email, and other electronic means
• Prepare a shipping schedule that maintains accountability of all outgoing and incoming shipments
• Work closely with company trucking fleet and outside haulers to meet delivery times and compliance with delivery requirements as per customer needs
• Communicate effectively with customers and truck drivers to dispatch orders in a timely and efficient manner
• Must be familiar with the delivery area to assist with route and travel time planning
• Must be able to build rapport with others including team members, drivers, vendors, sales team, operations team and customers
• Must be customer focused and be able remain focused under stressful conditions and in a fast-paced environment. The ability to multi-task is important
• Understand NC and SC DOT/DMV regulations that pertain to shipping and transportation of building products via truck
• Possess the ability to work with tracking and scheduling software and to learn new programs as they are introduced
• Must be able to act quickly and creatively to solve problems; work independently and make decisions
• Display a professional, positive, and courteous attitude to co-workers, supervisors, customers, and the general public always
• Work in a team environment and assist co-workers or supervisors/managers with other duties as required
• Perform opening and closing procedures; prepare and review daily reports and maintain proper records according to company policy
• Available to work overtime, nights and weekends when necessary. Reliable attendance is essential in performance of the role

Skills

Dispatch coordination

Route planning

Communication

Problem solving

Teamwork

Education

High school diploma or GED

Tools

Microsoft Excel

Microsoft Word

Outlook

Microsoft Teams

Mapping tools

Job description

Oldcastle, a CRH company, is seeking a Dispatch Coordinator to coordinate and schedule customer deliveries, manage company trucks and outside haulers, and oversee the dispatch function. You will collaborate with sales, shipping/receiving, and logistics to meet delivery requirements and ensure accuracy of shipments.

The role requires strong communication, multitasking, and knowledge of NC/SC DOT regulations, with a focus on timely, safe, and compliant operations in a fast-paced setting.