Dispatch & Customer Service Specialist (On-Site)

LaSalle Network; Middleburg Heights (OH); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Benefits eligible

Job summary

LaSalle Network is hiring a Customer Service Representative/Dispatch in Middleburg Heights, Ohio. This on-site, contract-to-hire role supports a fast-paced dispatch/customer service environment where you’ll spend 100% of your time on the computer and phone, handling inbound calls, dispatch coordination and accurate data entry while communicating with internal teams to keep operations running smoothly.

LaSalle Network offers a path from contract to full-time; 40-hour weeks.

Qualifications

• Customer service experience required.
• Prior dispatch experience preferred.
• Comfortable on a computer and phone 100% of the time.
• Strong verbal and written communication skills.
• Ability to handle pressure during busy periods.

Responsibilities

• Handle inbound calls in a fast-paced environment.
• Coordinate dispatch operations and communication.
• Perform data entry and update information accurately.
• Manage customer service and logistics communication.
• Maintain email correspondence and internal coordination.
• Work 100% on the computer and phone during the shift.

Skills

Customer service experience

Dispatch experience

Verbal communication

Written communication

Data entry

Computer skills

Job description

LaSalle Network is hiring a Customer Service Representative/Dispatch in Middleburg Heights, Ohio. This on-site, contract-to-hire role supports a fast-paced dispatch/customer service environment where you’ll spend 100% of your time on the computer and phone, handling inbound calls, dispatch coordination and accurate data entry while communicating with internal teams to keep operations running smoothly.

LaSalle Network offers a path from contract to full-time; 40-hour weeks.