Dispatch & Care Coordinator | Customer Support (Onsite)

TalentBridge; Charlotte (NC); On-site; USD 19,000 - 28,000; Full time

Job summary

TalentBridge is seeking a Customer Care Support Specialist for a fully onsite role. You will administer supply and dispatch support for contracted accounts, coordinating technicians and maintaining detailed call records across phone, fax, mail and email channels.

The position requires at least 1 year in related duties and a High School Diploma or GED. Strong communication and CRM familiarity are a plus in a fast-paced environment.

Qualifications

• High School diploma or GED required.
• At least 1 year in order processing, customer service or dispatch.
• CRM systems experience preferred.

Responsibilities

• Dispatch technicians for service calls.
• Maintain accurate records of calls and dispatches.
• Serve as central point of contact for customer care calls.

Skills

Detail oriented

CRM systems

Phone etiquette

Education

High School Diploma or GED

Job description

TalentBridge is seeking a Customer Care Support Specialist for a fully onsite role. You will administer supply and dispatch support for contracted accounts, coordinating technicians and maintaining detailed call records across phone, fax, mail and email channels.

The position requires at least 1 year in related duties and a High School Diploma or GED. Strong communication and CRM familiarity are a plus in a fast-paced environment.