Dispatch & Customer Service Specialist (In-Office)

Diakon Logistics, Inc.; Piscataway Township (NJ); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Medical benefits

401(k) plan with match

Paid vacations and holidays

Job summary

Diakon Logistics, Inc. in Piscataway, NJ, is seeking a dispatch/admin professional to coordinate deliveries with independent contractor carriers in an in-office setting. You will support delivery operations and communicate across network partners to keep schedules on track.

The role requires bilingual Spanish, strong data entry and MS Office skills, and a dependable, customer-service oriented approach. You will handle high call volumes, schedule appointments, monitor routes, and maintain records

Qualifications

• High school diploma or GED required.
• Bilingual Spanish is a plus.
• Proficient with Excel and MS Office.
• Strong data entry, organization, and attention to detail.
• Excellent written and verbal communication.
• Dependable with strong customer service and time-management skills.

Responsibilities

• Provides administrative support for delivery operations.
• Handles high-volume calls and schedules appointments.
• Dispatches and coordinates independent contractor carriers.
• Monitors routes and communicates with delivery teams.
• Maintains accurate records and data entry.
• Collaborates with management and client teams to meet goals.
• Prioritizes tasks and communicates issues promptly.

Skills

Spanish language

Data entry

Time management

Organization

Attention to detail

Written and verbal communication

Dependable

Customer service

Education

High School Diploma or GED

Tools

Excel

MS Office

Job description

Diakon Logistics, Inc. in Piscataway, NJ, is seeking a dispatch/admin professional to coordinate deliveries with independent contractor carriers in an in-office setting. You will support delivery operations and communicate across network partners to keep schedules on track.

The role requires bilingual Spanish, strong data entry and MS Office skills, and a dependable, customer-service oriented approach. You will handle high call volumes, schedule appointments, monitor routes, and maintain records