Dispatch Coordinator: Scheduling, Routes & Field Support

Ultimate Staffing Services

Pasadena (CA)

On-site

USD 28,000 - 34,000

Full time

9 hours ago

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Benefits offered by this job

Competitive compensation

Health, dental, and vision insurance

Paid time off and holidays

Career growth opportunities

Job summary

Ultimate Staffing Services is seeking a detail-oriented Dispatch Coordinator in Pasadena. The role requires 1-3 years of dispatching, scheduling, logistics, transportation, or customer service experience and a high school diploma.

The person will schedule, dispatch, and coordinate field staff, while communicating with customers and managing schedules to ensure timely service delivery. Ideal candidates are organized, able to multitask in a fast-paced environment, with strong communication and

Qualifications

1-3 years of dispatching, scheduling, logistics, transportation, or customer service experience.
High school diploma or equivalent required; additional education is a plus.
Strong organizational and time management skills.
Excellent verbal and written communication abilities.

Responsibilities

Schedule and dispatch technicians, drivers, or field staff to customer locations.
Monitor daily schedules and adjust routes as needed.
Communicate with customers about appointments and updates.
Coordinate with field teams to ensure timely completion.
Track work orders and service requests; maintain records.
Respond to calls, emails, and service requests.
Resolve scheduling conflicts and address concerns.
Prepare reports and provide status updates to management.