Dispatch Coordinator: Routes & Driver Scheduling

Medline Industries, Inc.; Oklahoma City (OK); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Health insurance

401(k) contributions

Paid time off

Job summary

Medline Industries, LP in Oklahoma City is seeking a coordinator to assure all routes are filled and to provide timely instructions and responses to requests for information from drivers and customers throughout the day.

Responsibilities include handling deliveries inquiries, scheduling, updating route schedules, and ensuring paperwork for on-time departures. The role requires 2+ years of relevant experience and a high school diploma, with benefits described in the posting.

Qualifications

• High school diploma.
• 2 years experience with handling inbound/outbound call taking, scheduling and/or administrative work.

Responsibilities

• Provides customer support by responding to questions and concerns regarding deliveries including no shows, cancellations and scheduled deliveries. Respond to customer inquiries and needs in a timely manner.
• Use computer system to retrieve schedule and asset information. Use reference material to quickly and accurately determine the best method to assign driver resources and routes striving for maximum efficiency and utilization while reducing mileage when possible.
• Update, prepare, and dispense the daily route schedule. Monitor and document route manifests and deliveries throughout the day adjusting for changes as needed. Make and schedule appointments with customers that require delivery appointments. Route drivers according to their skill set and available DOT mandated Hours of Service regulations.
• Complete a variety of daily reports and clerical duties. Ensure correct departments have all necessary paperwork for on time delivery departure.

Education

High school diploma

Job description

Medline Industries, LP in Oklahoma City is seeking a coordinator to assure all routes are filled and to provide timely instructions and responses to requests for information from drivers and customers throughout the day.

Responsibilities include handling deliveries inquiries, scheduling, updating route schedules, and ensuring paperwork for on-time departures. The role requires 2+ years of relevant experience and a high school diploma, with benefits described in the posting.