Dispatch Clerk / Logistics Coordinator

Accurate Personnel LLC; Elk Grove Village (IL); On-site; USD 26,174 - 30,307; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Job summary

Accurate Personnel is seeking an organized Dispatch Clerk / Logistics Coordinator to support day-to-day operations in Elk Grove Village, Illinois. The role involves coordinating local pickups, managing carrier communications, and maintaining documentation to ensure on-time shipments.

Ideal candidates have 1–3 years in logistics or transportation, proficiency with MS Office, and familiarity with freight tracking systems such as CargoWise.

Qualifications

• 1–3 years of experience in dispatch, logistics coordination, or transportation management; international freight forwarding or airport cargo ops preferred.
• Strong proficiency in Microsoft Office (Excel, Outlook, Word) and experience with warehouse management or freight tracking systems.
• Excellent verbal and written communication skills to handle high-volume email and phone traffic with carriers and clients.

Responsibilities

• Coordinate daily local, regional, and national pickups and deliveries for shipments; manage dock door appointments for incoming carriers.
• Act as primary point of contact for local trucking companies, airline CFS, and owner-operators; provide routing and load details.
• Generate and review shipping documents (DOs, BOLs, AWBs) to ensure compliance with regulations.
• Update freight milestones in ERP systems; monitor shipments for on-time delivery and address delays.
• Communicate shipment status and ETA to internal and external stakeholders.
• Resolve carrier issues and delays to prevent bottlenecks at the dock.

Skills

Logistics coordination

MS Office proficiency

Warehouse management systems

Attention to detail

Tools

CargoWise

ERP systems

Job description

HIRING IMMEDIATELY: DISPATCH CLERK/LOGISTICS COORDINATOR IN ELK GROVE VILLAGE, IL

Accurate Personnel is hiring immediately for a Dispatch Clerk / Logistics Coordinator to join our team in Elk Grove Village, Illinois. This individual will be responsible for maintaining day to day operations and assuming the responsibility for maintaining the physical assets of the property. The ideal candidate will possess 1 – 3 years of experience in logistics, transportation, warehouse or related.

Pay, Schedule, and Location

• Starting at $19.50/hour
• Monday – Sunday
• Excellent benefits package, including medical, dental, and vision
• Located in Elk Grove Village, Illinois

Duties and Responsibilities

• Transportation Scheduling: Coordinate daily local, regional, and national pickups and deliveries for international air and ocean shipments. Manage dock door appointments for incoming carriers.
• Carrier Communication: Act as the primary point of contact for local trucking companies, airline Container Freight Stations (CFS), and owner-operators. Provide drivers with accurate routing, load details, and facility protocols.
• Documentation Management: Generate, review, and process critical shipping documentation, including Delivery Orders (DOs), Bills of Lading (BOLs), Air Waybills (AWBs), and packing slips to ensure compliance with international shipping regulations.
• Data Entry & Tracking: Update freight milestones in real-time using our freight management systems (such as CargoWise or similar ERPs). Monitor shipments to ensure on-time delivery and immediately elevate transit delays.
• Customer Support: Communicate effectively with internal import/export agents and external clients regarding shipment status, pickup coordination, and estimated arrival times.
• Troubleshooting: Resolve carrier-related issues, missing documentation, or driver delays swiftly to prevent bottlenecking on the warehouse dock.

Requirements and Qualifications

• 1 to 3 years of experience in dispatch, logistics coordination, or transportation management. A background specifically in international freight forwarding or airport cargo operations is highly preferred.
• Strong proficiency in Microsoft Office (Excel, Outlook, Word) and experience utilizing warehouse management or freight tracking systems.
• Exceptional verbal and written communication skills to handle high-volume email and phone traffic with carriers and clients.
• High attention to detail, strong geographic knowledge of the Chicagoland/O'Hare area, and the ability to multitask effectively in a high-pressure, deadline-driven environment
• Must be able to pass a standard background check and TSA screening

(Salary range based on experience)

Accurate Personnel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

(WDB)