Unit Manager

Health & Human Services; Burlington (NC); On-site; USD 61,000 - 107,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

NCFlex benefits

Paid vacation

Paid sick leave

Parental leave

Job summary

The North Carolina Department of Health and Human Services (DHHS) invites applications for the Rehabilitation Services Manager I (NS) at the Burlington Unit EIPD/Independent Living office in Alamance County. The role supervises 19 staff and oversees a satellite office in Wentworth, serving Caswell, Alamance, Rockingham, Orange, Chatham, and Person Counties.

Candidates must demonstrate leadership in rehabilitation counseling, strong casework policy knowledge, and excellent oral and written

Qualifications

• Master’s degree in rehabilitation counseling and 3 years’ supervisory experience.
• CRCC certification and 3 years in rehabilitation services with supervisory experience.
• Equivalent combination of education and experience.

Responsibilities

• Supervises and directs delivery of EIPD and Independent Living services.
• Directs the daily activities of staff to ensure effective service delivery.
• Leads Burlington Unit Office and Wentworth satellite office.
• Provides leadership to meet agency mission and goals within DHHS values.
• Provides administrative, clinical, and case management supervision including training.
• Designs action plans to develop personnel and programs.
• Works with third-party schools, community rehab programs, and partners.
• Ensures compliance with federal regulations, state laws, and DHHS policies.

Skills

Supervisory experience

Leadership

Oral and written communication

Ethics and professional conduct

Collaboration with stakeholders

Rehabilitation counseling knowledge

Education

Master’s degree in rehabilitation counseling

CRCC certification

Equivalent combination of education and experience

Job description

Agency Dept of Health and Human Services Division EMPLOY , INDEP FOR PEOPLE W/DISAB - EIPD Job Classification Title Rehabilitation Services Manager I (NS) Position Number 60054577 Grade NC17

About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Description of Work

The Unit Manager position is housed at the Burlington Unit EIPD/Independent Living office in Alamance County. The position supervises a staff of 19 and oversees a satellite office in Wentworth. The Independent Living Program serves Caswell, Alamance, Rockingham, Orange, Chatham, and Person Counties.

Requires the ability to lead by example including Comprehensive understanding of the field of rehabilitation counseling and demonstrated excellence in service delivery, thorough knowledge of casework policy and procedures, demonstrated skills in oral and written communication, ability to inspire others to work together towards shared goals. In addition, requires the ability to mentor, coach and teach in a supportive climate as well as knowledge of and ability to tactfully utilize confrontation techniques as necessary. Requires understanding of professional ethics and demonstrated application in supervisory experiences. Requires a diverse background in the field of rehabilitation including working cooperatively with advocacy groups, an array of community resources and serving a diverse population of consumers.

Job Responsibilities

• Professional supervisory and managerial work in organizing and directing delivery of EIPD and Independent Living services to individuals with disabilities.
• Directs the daily activities of the staff to ensure the most effective and efficient service delivery
• Serves as area manager of the Division’s service delivery program, serving the Burlington Unit Office & Wentworth satellite office.
• Provides leadership to meet agency mission and goals within the context of its stated value.
• Provides administrative, clinical, and case management supervision including training and technical assistance, personnel administration, and evaluation and planning.
• Designs and implements action plans to develop personnel and programs
• Works cooperatively with a third-party school program, multiple community rehabilitation programs, community partners and agencies, and businesses
• Ensures that all aspects of the Unit’s work are in compliance with federal regulations, state laws, and DHHS and EIPD policies.

Knowledge Skills and Abilities/Management Preferences

Salary Range: $60,881.00-$106,544.00

Recruitment Range: $60,881.00-$95,127.00

Position is funded in part through federal funds.

Posting closes at 11:59 p.m. the night before the end date

This Is An Internal Posting Open Only For Current North Carolina Department Of Health And Human Services Employees, And Eligible RIF Candidates From North Carolina State Government, or Current Temporary Employees. Candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed on the vacancy announcement. The following Management Preferences are not required, but applicants that possess these skills are preferred. Through knowledge of casework management, guidance and counseling. Ability to establish and maintain cooperative working relationships with clients, agency staff, and peer professionals in public and private settings. Ability to administer and coordinate multiple rehabilitation service programs representing avvariety of caseload types.

About Division of Employment and Independence for People with Disabilities (EIPD)

The DHHS Division of Employment and Independence for People with Disabilities (EIPD) promotes employment and independence for people with disabilities through customer partnership and community leadership. EIPD helps people with disabilities achieve their goals for competitive employment and more independent living in communities statewide. To learn more about EIPD: https://youtu.be/4QUy2w9B6AU.

Compensation and Benefits

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees.

• Employees can participate in health insurance options
• standard and supplemental retirement plans
• NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis)
• paid vacation
• paid sick
• community service leave
• paid parental leave available to eligible employees

Hiring and Selection

DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals.

Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

In accordance with the Governor’s Executive Order 303, our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved.

We invite all potential applicants to apply for positions for which they may be qualified.

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details. Master’s degree in rehabilitation counseling, counseling, OR a closely related human services field from an appropriately accredited institution and three years of experience in a rehabilitation service program or closely related area including one year of supervisory experience; OR Current certification as a Certified Rehabilitation Counselor by the Commission on Rehabilitation Counselor Certification (CRCC) and three years of experience in a rehabilitation service program or closely related area including one year of supervisory experience; or equivalent combination of education and experience.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

DHHS Information

For more information about DHHS: https://www.ncdhhs.gov/.