Disability Mail Clerk – Medical Records & Admin (Onsite)

Elevate Patient Financial Solutions®; Owings Mills (MD); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Medical Insurance

401K match

PTO 15 days

Holidays

Floating holidays

Elevate Day

Pet Insurance

Referral bonus

Teamwork culture

Career growth

Job summary

London Disability, a Elevate Patient Financial Solutions company, is hiring a Disability Mail Clerk to support the Disability Team. This onsite role in Owings Mills, MD runs 8:00 a.m.–4:30 p.m. or 8:30 a.m.–5:00 p.m., handling mail, medical records, and release forms.

You will manage data entry, communicate with advocates, and ensure timely processing of records and invoices, while upholding professional standards.

Qualifications

• High School Diploma or GED required.
• Strong data entry and MS Office skills.
• Excellent verbal and written communication.

Responsibilities

• Receives all incoming mail and uploads into company system, distributing to assigned advocates via barcode.
• Requests medical records from onsite representatives and tracks progress in the tracker.
• Maintains access to contracted hospitals for print releases of medical records.
• Processes FedEx requests and ensures timely delivery.
• Keeps updated logs of facilities requiring their own release forms on the DA drive.
• Provides professional appearance and conduct at all times.
• Performs other duties as assigned.

Skills

Data entry

Excellent communication

Customer service

Time management

Organizational skills

Independent work

Education

High School Diploma or GED

Tools

MS Office Suite

Job description

London Disability, a Elevate Patient Financial Solutions company, is hiring a Disability Mail Clerk to support the Disability Team. This onsite role in Owings Mills, MD runs 8:00 a.m.–4:30 p.m. or 8:30 a.m.–5:00 p.m., handling mail, medical records, and release forms.

You will manage data entry, communicate with advocates, and ensure timely processing of records and invoices, while upholding professional standards.