Senior Mailroom Specialist (Onsite)

American Medical Association; Chicago (IL); On-site; USD 33,000 - 47,000; Full time

Job summary

The American Medical Association in Chicago, IL, is seeking a Sr. Mail Clerk (Onsite) to join our Corporate Services team. This onsite role requires five days a week in the office and reports to our Chicago, IL office.

Responsibilities include mail processing and delivery, equipment maintenance, and customer service support, with emphasis on accuracy, confidentiality, and timely communication. The role requires 3+ years of mailroom experience and strong MS Office skills.

Qualifications

• 3+ years of mailroom experience required.
• Proficiency in MS Office Suite.
• Valid driver's license.
• Ability to lift 70 pounds and push carts weighing 100+ pounds.
• Strong communication and organizational skills; thrives in a fast-paced environment.

Responsibilities

• Process and deliver all incoming and outgoing mail promptly according to procedures.
• Perform mailroom functions: Post Office pickup/drop-off, sorting, filing, processing and packaging mailings; maintain confidentiality.
• Calculate proper postage and charge back using postage meter codes.
• Operate and maintain mailroom equipment; escalate issues promptly.
• Maintain mail logs, inventory, SOPs, and KPIs; provide end-of-month reports.
• Maintain digital log of special items; calculate charges for services.
• Order and maintain mailroom supplies; ensure safety procedures are followed.
• Provide customer service and training support; backup for Manager Mail Services.
• Collaborate with team to support mailing jobs and reception duties.

Skills

Strong communication

3+ years mailroom experience

Confidentiality

Manual dexterity

Ability to lift 70 lbs and push 100+ L

Education

School diploma or equivalent education

Tools

MS Office Suite

Copier equipment

Job description

The American Medical Association in Chicago, IL, is seeking a Sr. Mail Clerk (Onsite) to join our Corporate Services team. This onsite role requires five days a week in the office and reports to our Chicago, IL office.

Responsibilities include mail processing and delivery, equipment maintenance, and customer service support, with emphasis on accuracy, confidentiality, and timely communication. The role requires 3+ years of mailroom experience and strong MS Office skills.