Disability Claims Technical Specialist & Coach

Prudential Financial; Hawaii; On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Pension plan

Wellness program

PTO & leaves

Education benefits

Employee stock purchase

Job summary

Prudential is seeking an experienced Disability Claims Specialist to serve as the Long Term Disability technical expert for the team. You will guide claim professionals, provide technical training, and ensure high-quality outcomes aligned with policy provisions.

You will analyze trends, coach on complex scenarios, and help prioritize actions to maintain block health while supporting proactive claim management.

Qualifications

• Minimum of 3 years of Long-Term Disability claim management experience.
• Advanced knowledge of LTD policy provisions, medical and vocational considerations, and benefit calculations.
• Proven ability to analyze complex or high-risk claim scenarios and recommend sound strategies.
• Experience coaching claim professionals and providing actionable feedback.

Responsibilities

• Serve as a Long Term Disability technical expert on complex claim management matters.
• Provide guidance on policy interpretation, medical/vocational considerations, and claim strategy.

Skills

Disability claims

Claims evaluation

Coaching

Policy interpretation

Data interpretation

Tools

Microsoft Teams

Excel

Word

Job description

Prudential is seeking an experienced Disability Claims Specialist to serve as the Long Term Disability technical expert for the team. You will guide claim professionals, provide technical training, and ensure high-quality outcomes aligned with policy provisions.

You will analyze trends, coach on complex scenarios, and help prioritize actions to maintain block health while supporting proactive claim management.