Disability Claims Tech Lead & Coach

Prudential Financial; Maine; Teletrabalho; USD 70 000 - 110 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical, dental, vision, lifeInsurance

Pension plan

Wellness programs

Employee Stock Purchase Plan

Resumo da oferta

Prudential Financial is seeking a seasoned Disability Claims Specialist to serve as the technical expert for Long-Term Disability within the Group Insurance Disability Organization. You will guide claim professionals, coach teams, and ensure high-quality outcomes while supporting the Team Lead.

In this role you will interpret policies, address medical and vocational considerations, and help prioritize actions to maintain block health.

Qualificações

• Minimum of 3 years of Long-Term Disability claim management experience.
• Advanced knowledge of Long-Term Disability policy provisions, medical and vocational considerations.
• Proven ability to independently analyze complex or high-risk claim scenarios and recommend sound strategies.
• Demonstrated success coaching claim professionals with actionable feedback.
• Ability to interpret claim data, inventory indicators, and activity trends to identify risks.

Responsabilidades

• Serve as a Long Term Disability technical expert to the Team Lead and claim professionals on complex claim management matters.
• Provide technical guidance on policy interpretation, medical and vocational considerations, claim strategy, benefit eligibility, and next steps.
• Coach claim professionals through complex claim scenarios and reinforce sound decision-making.
• Provide timely, actionable feedback to improve technical capability and claim outcomes.
• Analyze claim activity to identify trends, risks, and coaching opportunities.
• Support the development and delivery of technical training for claim staff.

Conhecimentos

Long-Term Disability claim management

Policy provisions knowledge

Medical & vocational considerations

Analytical thinking

Coaching

Data analysis

Microsoft Teams/Word/Excel

Flexibility

Ferramentas

Microsoft Teams

Word

Excel

Descrição da oferta de emprego

Prudential Financial is seeking a seasoned Disability Claims Specialist to serve as the technical expert for Long-Term Disability within the Group Insurance Disability Organization. You will guide claim professionals, coach teams, and ensure high-quality outcomes while supporting the Team Lead.

In this role you will interpret policies, address medical and vocational considerations, and help prioritize actions to maintain block health.