Disability Claims Admin & Setup Specialist

Sun Life; Wellesley (MA); On-site; USD 39,000 - 52,000; Full time

Benefits offered by this job

Comprehensive benefits

401(k) match

Stock purchase plan

Job summary

Sun Life U.S. is a leading provider of employee benefits and services, offering a broad portfolio including disability, life, medical support, and retirement plans. This role sits in Group Benefits Claims Shared Services, focusing on short term disability claim setup in a fast-paced environment.

You will review documents, create claim files, manage information gaps, and support adjudication tasks for Case Managers, while using Ultera, CHESS and GCS to set up new STD claims.

Qualifications

• Bachelor's degree preferred.
• Strong communication skills (oral & written).
• Ability to manage high-volume, deadline-driven work.
• Comfortable using computer systems and MS applications.

Responsibilities

• Review new and existing STD claim documentation and create claim files.
• Follow up for missing information and support Case Managers with adjudication tasks.
• Set up new STD claims in Ultera, CHESS and GCS systems.

Skills

Communication

Time management

Independent work

Problem solving

Deadline-driven

Fast-paced environment

Education

Bachelor's Degree

Tools

Ultera

CHESS

GCS

Windows

Job description

Sun Life U.S. is a leading provider of employee benefits and services, offering a broad portfolio including disability, life, medical support, and retirement plans. This role sits in Group Benefits Claims Shared Services, focusing on short term disability claim setup in a fast-paced environment.

You will review documents, create claim files, manage information gaps, and support adjudication tasks for Case Managers, while using Ultera, CHESS and GCS to set up new STD claims.