Director, Workplace Experience & Client Partnerships

CBRE, Inc.; New York (NY); On-site; USD 150,000 - 190,000; Full time

Job summary

CBRE, Inc. is seeking a Workplace Experience Director - Talent Community to oversee client accounts of strategic significance and coordinate staff functions to support CBRE's goals.

This leadership role sits within the Operations Management function and focuses on staffing, training, and performance management across teams. You will develop and maintain client relationships, drive revenue opportunities, and lead by example while aligning with CBRE RISE values.

Qualifications

• Bachelor's Degree preferred with 8-12 years of relevant experience.
• Experience in staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred.

Responsibilities

• Provide formal supervision to employees, monitor training and development, conduct performance evaluations and coaching.
• Coordinate and manage the team's daily activities, set work schedules, assign tasks, cross-train staff.
• Implement business strategies to achieve profitable relationships and identify new revenue opportunities.
• Build and maintain long-term client relationships and negotiate/execute contracts with internal resources.
• Prepare and submit plans and strategies to clients using marketing programs to reach targets.
• Lead new business efforts with current accounts and source opportunities.

Skills

Leadership

Team leadership

Communication

Organizational skills

Staff management

Education

Bachelor’s Degree or equivalent

Tools

Microsoft Office

Job description

CBRE, Inc. is seeking a Workplace Experience Director - Talent Community to oversee client accounts of strategic significance and coordinate staff functions to support CBRE's goals.

This leadership role sits within the Operations Management function and focuses on staffing, training, and performance management across teams. You will develop and maintain client relationships, drive revenue opportunities, and lead by example while aligning with CBRE RISE values.