Director, Utilization Management Product—Remote

Highmark Health

Washington (District of Columbia)

Hybrid

USD 142,000 - 236,000

Full time

14 days+
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Job summary

Highmark Health seeks a Senior Product Manager for Utilization Management to drive strategy, roadmap, and value realization. Partner with UM operations and delivery to align capabilities with business goals and customer needs.

The role emphasizes leading cross-functional teams, defining requirements, and delivering solutions that enhance experiences for customers, providers, and employees within the health insurance landscape.

Qualifications

  • 7+ years in product management, strategy, or related experience, preferably in health insurance.
  • 5+ years in a management or leadership role.
  • UM experience in payer/provider/health tech is a plus.

Responsibilities

  • Lead product management for Utilization Management, including strategy, roadmap, and value realization.
  • Define product requirements, user stories, and acceptance criteria; manage backlog and priorities.
  • Develop and socialize product strategy and multi-year roadmap with stakeholders.
  • Guide cross-functional teams (engineering, design, operations, marketing, sales) through ideation to launch.
  • Monitor product performance, extract insights, and drive optimization and growth.
  • Lead and mentor a high-performing product team; foster data-driven culture.

Skills

Product strategy
Roadmap planning
Stakeholder management
Market research
Human-centered design
SaaS/health tech knowledge
Leadership
Data analysis
Communication & presentation
SDLC / software development lifecycle

Education

Bachelor’s degree in Business Administration or related field

Job description

Highmark Health seeks a Senior Product Manager for Utilization Management to drive strategy, roadmap, and value realization. Partner with UM operations and delivery to align capabilities with business goals and customer needs.

The role emphasizes leading cross-functional teams, defining requirements, and delivering solutions that enhance experiences for customers, providers, and employees within the health insurance landscape.

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