Director, Table Games & Poker Operations

Bally's Corporation

Chicago (IL)

On-site

USD 135,000 - 165,000

Full time

10 days ago

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Benefits offered by this job

$7 Daily Garage Parking

Job summary

Bally's Corporation is seeking a senior leader to oversee pre-opening Table Games and Poker operations at its Chicago property. You will lead staffing, floor design, systems configuration, and internal controls to ensure a flawless opening.

You will collaborate with Gaming Operations, Marketing, and resort partners to deliver world-class experiences, manage budgets, and drive revenue in a fast-paced casino environment. A strong track record in leadership and gaming operations is essential.

Qualifications

Bachelor's degree or equivalent experience in business, hospitality, or gaming management.
MBA preferred.
8+ years of progressive Table Games leadership experience; director-level or senior role preferred.

Responsibilities

Lead pre-opening Table Games and Poker activities, including staffing, floor planning, and internal controls.
Partner with operations, vendors, and stakeholders for opening preparations and game mix strategy.
Establish dealer training programs and service standards to deliver a world-class Bally's guest experience from day one.
Oversee all Table Games and Poker operations, including daily performance and tournaments.
Analyze performance metrics and use data to improve operations and financials.
Evaluate new gaming products, tech, and enhancements while maintaining vendor relationships.
Champion guest service and engage with guests, resolving issues and promoting loyalty programs.
Collaborate with Marketing, Player Development, Hotel, F&B, and Entertainment on promotions and events.
Recruit and develop a high-performing team; manage hiring, training, scheduling, and performance.