Director, Student Success Center & Testing

Del Mar College Testing Center; Corpus Christi (TX); On-site; USD 75,000 - 110,000; Full time

Job summary

Del Mar College seeks a Director to oversee the Student Success Center and Testing. You will supervise the SSC staff, coordinate tech support with IT, and ensure successful implementation of tutoring and testing services.

You will collaborate with faculty and staff to promote student persistence, retention, and success, while managing lab facilities and program budgets within a dynamic college environment.

Qualifications

• Bachelor’s degree and five years related experience in higher education.
• Experience in student support services, student development, computer lab assistance and supervision of student workers.

Responsibilities

• Direct the daily operations of the Student Success Center and Testing, supervising SSC staff.
• Oversee computer lab personnel and provide student support for software access and training.
• Coordinate technology assistance with SSC staff and IT for hardware, software and AV equipment.
• Schedule rooms and equipment for workshops, webinars, and seminars; advise students and prospective students.
• Manage testing center operations, including exam administration and coordination of assessments.
• Develop and monitor internal operational standards, policies and procedures for test security and compliance.

Skills

Microsoft Office

Education

Bachelor’s degree in education, business, marketing, computer information systems, or related field

Job description

Director, Student Success Center & Testing

Job Title Director, Student Success Center & Testing

Department

Department Student Success Center

Position Type

Position Type Exempt

Employment Status

Employment Status Full-Time-Staff

Open Date

Open Date 10/26/2026

Close Date

Close Date 11/10/2026

Open Until Filled No

Position Summary Information

Job Description Summary

The purpose of this position is to provide administrative oversight of the Student Success Center and Testing. The Director of the Student Success Center and Testing will assist the Dean of Student Engagement and Retention with a variety of activities in the Student Success Center and Testing to provide direct academic support for student learning.
The Director of the Student Success Center and Testing will be responsible for the administrative oversight of the Technology Resource Center computer lab, supervise the SSC Technician and all student lab assistants, and work closely with SSC Computer Technician/Lab Manager and DMC IT Department to follow-up on maintenance of all computer equipment, audio visual equipment and technology in the SSC . The Director will be responsible for the administrative oversight of the Del Mar College Institutional Tutoring Program, the Tutor Support Services Coordinator, staff, tutors, services and policies.
The Director will assist the Dean of Student Engagement and Retention with Student Success Center initiatives, workshops, laptop loaner program, campus events, oversight of computer equipment and maintaining the SSC information monitors. The Director will provide administrative oversight of the Testing Center, including lab management, supervision of Testing Examiners and collaborate with faculty, staff, Access Services and Outreach and Enrollment services for all testing needs. Other duties include, working closely with faculty and staff to ensure SSC services will enhance student retention.

Minimum Qualifications

Bachelor’s degree in education, business, marketing, computer information systems, or related field.
Five (5) years related experience with three (3) years experience in a higher education environment in any of the following areas: student support services, student development, computer lab assistance, webpage development, software application support and/or training, supervision of student workers, and computer hardware maintenance.

Required Job Knowledge, Skills, Abilities

Knowledge and experience with Microsoft programs.

Preferred Qualifications

Special Instructions to Applicants

This is a security-sensitive position. Employment resulting from this advertisement is subject to federal laws requiring verification of identity and authorization to work in the United States. Employment is contingent upon the successful completion of a criminal background check and reference checks. The College reserves the right to cancel, extend, or otherwise modify recruitment actions. Del Mar College is an Equal Opportunity Employer. Upon request, reasonable accommodations will be provided to qualified individuals with disabilities throughout the application process. Del Mar College supports veteran employment and provides consideration to qualified veterans consistent with Texas law. This position is not eligible for employment visa sponsorship now or in the future.

Our Culture

Del Mar College is committed to fostering a culture aligned with The Viking Way, which emphasizes respect, integrity, collaboration, accountability, and a commitment to excellence. Employees are expected to contribute to a positive work environment by demonstrating professionalism, supporting colleagues and students, and engaging in continuous learning and development. In support of the College’s Strategic Plan 2024–2029, Guiding Star III : Cultivate, all employees are encouraged to actively participate in opportunities that promote personal and professional growth, advance a culture of belonging, and strengthen the College’s ability to serve its students and community.

Job Duties

Job Duty

Direct the Student Success Center and Testing daily operations, which will include supervision of: the Tutor Support Services Coordinator, Texting Examiners, Office Assistant and SSC Computer Technician.

Job Duty

Oversee the computer lab personnel and provide student support to include assisting students with access to computer programs and support to use the programs as well as software applications.

Job Duty

Collaborate with the Tutor Support Services Coordinator and Supplemental Instruction Coordinator to provide technology and computer assistance to student assistants, peer tutors, and Supplemental Instruction Leaders.

Job Duty

Coordinate with SSC Computer Technician/Lab Manager and the College Information Technology department regarding hardware and/or software problems and the repair and maintenance of computer equipment, audio-visual equipment, and other technology related equipment.

Job Duty

Oversee the scheduling of rooms, equipment, and/or presentation software for student and staff workshops, mini-sessions, webinars and seminars conducted at the Student Success Center.
Assist students and prospective students who are not-enrolled with academic support and personal issues by general advising and referring to appropriate DMC services.

Job Duty

Manage compliance for all testing center exam administration.
Oversee the coordination of all state, national, professional, and college-specific assessments and tests for both prospective and current students and serve as the GED Chief Examiner

Job Duty

Develop, recommend, establish and monitor internal operational standards, policies and procedures to ensure test security of all testing instruments and compliance with local, state, and federal test regulations.
Manage record keeping activities for all components to ensure integrity and accountability of testing center(s).
Prepare necessary reports for the district, state, and/or federal agencies as required.

Job Duty

Develop and administer the departmental budget.
Approve and manage expenditures.
Forecast short – and long-term budgeting needs.

Job Duty

Supervise departmental staff, assign duties, monitor and assess progress.
Conduct annual performance evaluations.
Ensure departmental staff participates in annual professional developmental activities.
Provide effective direction and leadership appropriate to the student success effort.

Job Duty

Work with other administrators in matters related to student success initiatives, student effectiveness, retention, persistence, and completion.
Coordinate with student service and instructional support services, as well as academic divisions and disciplines.
Coordinate and facilitate campus-wide academic support workshops at the SSC and campus wide.

Job Duty

Develop a strategic plan and oversee the operational management of the Student Success Center and Testing.
Stay abreast of current laws, administrative rulings and state requirements related to special populations and student success initiatives.

Job Duty

Assist the Dean of Student Engagement and Retention with the promotion of varied activities and programs of the Student Success Center and Testing through continuous collaboration between DMC departments, faculty, and staff.
Serve on campus committees as needed.
Perform other duties as assigned.

Supplemental Questions

• * Do you have a Bachelor’s degree in Education, Business, Marketing, Computer Information Systems or related field?
  • Yes, I have a Bachelor's degree or higher in Education, Business, Marketing, Computer Information Systems or related field (Submission of transcripts with conferred date is required).
  • No, I do not have the required education.
• * Do you have five (5) years related experience with three (3) years experience in a higher education environment in any of the following areas: student support services, student development, computer lab assistance, webpage development, software application support and/or training, supervision of student workers, and computer hardware maintenance?
  • Yes
  • No

Required Documents

• Resume
• Letter of Interest
• Transcripts

Optional Documents

Del Mar College is an Equal Opportunity Employer. As provided by law, Del Mar College does not discriminate on the basis of race, color, sex (including pregnancy, gender identity/transgender status, sexual orientation), age, national origin, religion, disability, genetic information, or any other constitutionally or statutorily impermissible reason.