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Avantages offerts par ce poste
Remote work with flexible arrangements
Comprehensive Health and Wellness Benefits
New Hire Equipment Allowance
Opportunities for career growth
Résumé du poste
A leading online training solutions provider is seeking a Director of Strategic Account Management. This fully remote role will lead a high-performing team and drive client retention and long-term value for enterprise accounts in North America. Candidates should have over 6 years of experience in account management, exceptional communication skills, and a passion for customer success. This position offers a flexible work environment with comprehensive health benefits and opportunities for career growth.
Qualifications
6+ years of leadership in strategic/enterprise SaaS account management.
Proven experience managing large, complex enterprise accounts in North America.
High intellectual curiosity, thrive in a fast-paced, remote-first environment.
Responsabilités
Own and drive client renewals, retention, and net retention targets for US/Canada enterprise accounts.
Develop and execute strategic account plans.
Build and nurture strong relationships with key stakeholders.
Connaissances
Leadership in strategic/enterprise SaaS account management
Communication skills
Relationship-building
Consultative skills
Outils
Salesforce
Gainsight
Zendesk
Calendly
Zoom
Teams
Adobe Acrobat
Description du poste
A leading online training solutions provider is seeking a Director of Strategic Account Management. This fully remote role will lead a high-performing team and drive client retention and long-term value for enterprise accounts in North America. Candidates should have over 6 years of experience in account management, exceptional communication skills, and a passion for customer success. This position offers a flexible work environment with comprehensive health benefits and opportunities for career growth.
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