Director, Strategic Accounts - Enterprise Growth

Absorb Software

United States

À distance

USD 100 000 - 140 000

Plein temps

14 jours+

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Avantages offerts par ce poste

Remote work with flexible arrangements
Comprehensive Health and Wellness Benefits
New Hire Equipment Allowance
Opportunities for career growth

Résumé du poste

A leading online training solutions provider is seeking a Director of Strategic Account Management. This fully remote role will lead a high-performing team and drive client retention and long-term value for enterprise accounts in North America. Candidates should have over 6 years of experience in account management, exceptional communication skills, and a passion for customer success. This position offers a flexible work environment with comprehensive health benefits and opportunities for career growth.

Qualifications

  • 6+ years of leadership in strategic/enterprise SaaS account management.
  • Proven experience managing large, complex enterprise accounts in North America.
  • High intellectual curiosity, thrive in a fast-paced, remote-first environment.

Responsabilités

  • Own and drive client renewals, retention, and net retention targets for US/Canada enterprise accounts.
  • Develop and execute strategic account plans.
  • Build and nurture strong relationships with key stakeholders.

Connaissances

Leadership in strategic/enterprise SaaS account management
Communication skills
Relationship-building
Consultative skills

Outils

Salesforce
Gainsight
Zendesk
Calendly
Zoom
Teams
Adobe Acrobat

Description du poste

A leading online training solutions provider is seeking a Director of Strategic Account Management. This fully remote role will lead a high-performing team and drive client retention and long-term value for enterprise accounts in North America. Candidates should have over 6 years of experience in account management, exceptional communication skills, and a passion for customer success. This position offers a flexible work environment with comprehensive health benefits and opportunities for career growth.
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