Director, Enterprise Health Account Growth

Enterprise Health; Grand Rapids (MI); On-site; USD 150,000 - 210,000; Full time

Job summary

Enterprise Health is seeking a Director of Strategic Account Sales to lead and scale our enterprise client portfolio. The leader will oversee a team of Strategic Account Managers responsible for growth, expansion sales, and long-term client satisfaction, while setting strategy for account management and ensuring high-quality client experiences.

The role focuses on growth across large, complex healthcare organizations, with a mandate to drive net revenue retention and executive-level client

Qualifications

• Bachelor's degree required.
• 8+ years of enterprise account management sales experience in SaaS/software.
• 3+ years of direct people leadership experience.
• Proven track record of driving expansion revenue in complex enterprise environments.
• Experience with large healthcare systems, employers, or government entities preferred.
• Strong executive presence and ability to manage C-level client relationships.
• Strong analytical skills with CRM and revenue forecasting proficiency.
• Ability to travel periodically for client visits and industry conferences.

Responsibilities

• Lead, mentor, and develop a team of Enterprise Health Account Sales Managers.
• Own 110%+ net dollar retention targets and expansion revenue strategy.
• Build and maintain C-level relationships across key enterprise accounts; conduct executive business reviews.
• Collaborate with Sales, Deployment, Product, Support, and Finance for seamless handoffs and strategy.
• Implement CRM best practices and monitor retention, expansion, and account health metrics.
• Drive cross-sell, upsell opportunities and align client goals with roadmap decisions.
• Other duties as assigned as the organization grows.

Skills

Enterprise sales

Strategic leadership

Executive relationships

Forecasting

Education

Bachelor's degree

Tools

HubSpot

Forecasting software

Job description

Enterprise Health is seeking a Director of Strategic Account Sales to lead and scale our enterprise client portfolio. The leader will oversee a team of Strategic Account Managers responsible for growth, expansion sales, and long-term client satisfaction, while setting strategy for account management and ensuring high-quality client experiences.

The role focuses on growth across large, complex healthcare organizations, with a mandate to drive net revenue retention and executive-level client