Director, State & Local CRM Sales (West) — Growth Leader

ServiceNow; Rancho Murieta (CA); Hybrid; USD 154,000 - 254,000; Full time

Benefits offered by this job

Equity

Health plans

401(k) Plan with company match

ESPP

Matching donations

Flexible time away plan

Family leave programs

Job summary

ServiceNow is seeking a Director, CRM Sales for State & Local Government West. You will lead 5–8 CRM Account Executives, drive new business, and expand public sector coverage across the Western US. A proven track record in enterprise software sales and senior relationship building is essential.

You will recruit top talent, deliver accurate forecasts, and shape regional CRM go-to-market strategy with cross-functional teams. Willingness to travel up to 50% is required.

Qualifications

• 5+ years leading enterprise software AEs.
• 10+ years software or solutions sales with high quota attainment.
• Experience selling CRM, CX, Service, or related front-office apps.
• Public sector/state government sales experience.
• Willingness to travel up to 50%.
• Strong forecasting and CRM discipline.

Responsibilities

• Lead, coach, and develop a team of 5-8 CRM Account Executives focused on new business growth across SLG West.
• Recruit and retain top talent, promote high performers, and top-grade appropriately.
• Deliver accurate forecasts and pipeline inspection, and achieve quarterly and annual sales targets.
• Proactively contribute to opportunity and revenue by assisting Field Sales Teams in closing.
• Build and execute the regional CRM go-to-market strategy with Sales Operations.

Skills

People management

Enterprise software

CRM sales

Forecasting

Executive relationships

Tools

CRM systems

Job description

ServiceNow is seeking a Director, CRM Sales for State & Local Government West. You will lead 5–8 CRM Account Executives, drive new business, and expand public sector coverage across the Western US. A proven track record in enterprise software sales and senior relationship building is essential.

You will recruit top talent, deliver accurate forecasts, and shape regional CRM go-to-market strategy with cross-functional teams. Willingness to travel up to 50% is required.