Director, S&OP & Workforce Planning

Jobicy; United States; Remote; USD 180,000 - 260,000; Full time

Benefits offered by this job

Unlimited PTO

Company holidays

Mental health days

Comprehensive health benefits

Employee Stock Purchase Program (ESPP)

401k with employer matching

Offsite team retreats

Job summary

Hims & Hers seeks a strategic Director of Sales & Operations Planning (S&OP) to own the integrated planning function, aligning demand with executable operations plans. You will partner with senior leadership to shape network-wide decisions and evolve modeling capabilities using industry best practices.

You will translate volume, capacity, and labor data into executive-ready plans, lead a team of planning professionals, and drive efficiency, cost targets, and service optimization across a

Qualifications

• Bachelor’s degree in Operations Management, Supply Chain, or related field.
• MBA or Master’s degree preferred.
• 12+ years in operations planning, resource management, or labor modeling.
• 8+ years in people leadership, managing teams >6.

Responsibilities

• Own the Operations Planning Strategy and governance for the S&OP process.
• Define KPI framework and accountability across sites and functions.
• Lead medium- to long-range capacity planning across the network.
• Translate volume plans into required hours by role and process path.
• Partner with HR, Finance, and Operations to align staffing with demand.
• Develop long-range workforce strategy considering volume trends and seasonality.
• Model scenarios to inform leadership on capacity and contingency plans.
• Drive continuous improvement in planning processes and models.

Skills

Operations Planning

Resource Management

Labor Modeling

Data-driven decision making

Executive communication

Education

Bachelor's degree in Operations Management, Supply Chain, or related field

MBA or Master’s preferred

Tools

Excel

Power BI

Tableau

Labor planning software

Job description

Hims & Hers seeks a strategic Director of Sales & Operations Planning (S&OP) to own the integrated planning function, aligning demand with executable operations plans. You will partner with senior leadership to shape network-wide decisions and evolve modeling capabilities using industry best practices.

You will translate volume, capacity, and labor data into executive-ready plans, lead a team of planning professionals, and drive efficiency, cost targets, and service optimization across a