Director of S&OP & Workforce Planning — Remote

hims & hers; United States; Remote; USD 180,000 - 260,000; Full time

Benefits offered by this job

Competitive salary & equity

ESPP

401k with employer matching

Unlimited PTO

Offsite team retreats

Job summary

Hims & Hers is seeking a strategic Director of Sales & Operations Planning (S&OP) to lead the planning function across the network. You will translate business strategy into executable operational plans, balancing capacity and labor with service and cost targets.

This high-visibility role partners with senior leadership to shape network-wide decisions. You will own the vision for S&OP, drive KPI governance, and develop workforce strategies while collaborating across Finance, HR, and Operations

Qualifications

• 12+ years in operations planning, resource management, or labor modeling in manufacturing, warehouse, or industrial setting.
• 8+ years of people leadership, including teams larger than 6.
• Proven track record setting operations planning strategy at multi-site or network level.
• Expertise in workforce planning and translating data into executive strategy.
• Advanced proficiency with Excel, Power BI, Tableau, or labor planning tools.

Responsibilities

• Own the Operations Planning Strategy and chair weekly S&OP meetings.
• Define KPI framework and accountability across sites and functions.
• Oversee capacity planning for personnel, equipment, and materials.
• Translate volume plans into hours by role and process path.
• Partner with HR, Finance, and Ops leadership on staffing strategy.

Skills

Executive communication

Analytical skills

Problem solving

Leadership

Education

Bachelor's in Operations Management / Supply Chain (MBA preferred)

Tools

Excel

Power BI

Tableau

Labor planning software

Job description

Hims & Hers is seeking a strategic Director of Sales & Operations Planning (S&OP) to lead the planning function across the network. You will translate business strategy into executable operational plans, balancing capacity and labor with service and cost targets.

This high-visibility role partners with senior leadership to shape network-wide decisions. You will own the vision for S&OP, drive KPI governance, and develop workforce strategies while collaborating across Finance, HR, and Operations