Director, Revenue Operations & Forecasting

Alight Solutions; Illinois; Hybrid; USD 175,000 - 185,000; Full time

Job summary

Alight Solutions is seeking a Director of Sales Operations & Forecasting to partner with the Commercial SVP, drive revenue performance, forecast accuracy, and data-driven decision making across the sales organization.

This leader will use Salesforce, Clari, Power BI and other tools to deliver actionable insights, improve pipeline health, and strengthen governance, while leading MBRs, QBRs and executive reporting.

Qualifications

• Bachelor's degree or equivalent experience in business, finance, analytics or related fields.
• 8+ years of progressive leadership experience in Sales Operations, Revenue Operations, or related functions.
• Experience supporting enterprise sales organizations and senior commercial leaders.
• Expertise in Salesforce, Clari, Power BI, Excel, PowerPoint, and modern revenue technology platforms.
• Experience leveraging AI, automation, and analytics tools to improve forecasting and performance.

Responsibilities

• Forecasting & revenue governance across forecasting cadence and executive reviews.
• Lead pipeline reviews, qualification standards, and CRM data quality.
• Develop business metrics, dashboards, and narratives to guide decision making.
• Own recurring operating cadence: MBRs, QBRs, planning, and executive reporting.
• Collaborate with Finance, Marketing, Product, and Leadership to align priorities.

Skills

Forecasting

Sales Operations

Data analytics

Executive communication

CRM (Salesforce)

Power BI

AI & analytics tools

Cross-functional leadership

Financial modeling

Project management

Education

Bachelor's degree in Business, Finance, Economics, Analytics, related field or equivalent experience

Tools

Salesforce

Clari

Power BI

Excel

PowerPoint

Sales Navigator

Job description

Alight Solutions is seeking a Director of Sales Operations & Forecasting to partner with the Commercial SVP, drive revenue performance, forecast accuracy, and data-driven decision making across the sales organization.

This leader will use Salesforce, Clari, Power BI and other tools to deliver actionable insights, improve pipeline health, and strengthen governance, while leading MBRs, QBRs and executive reporting.