Remote Director of Commercial Operations (SaaS)

Insightsoftware; Northern (KY); Hybrid; USD 160,000 - 201,000; Full time

Benefits offered by this job

Health insurance

401(k)

Professional development

Flexible work arrangements

Job summary

insightsoftware is seeking a Director of Commercial Operations for the Reporting unit to lead strategic operations across regions and channels in a high-volume SaaS environment. You will drive pipeline health, forecast accuracy, and deal velocity while partnering with sales, BDR, and account management to implement targeted plays and optimize resource allocation.

The role requires 7–10 years in sales/revenue operations, strong analytical and data visualization skills, and a proven ability to

Qualifications

• Seven to ten years of experience in sales operations or revenue operations in a high-volume B2B SaaS environment.
• Experience managing sales operations across multiple regions or channels at scale.

Responsibilities

• Consolidate and roll up sales pipeline and forecast by region, product, and channel to provide the GM with weekly visibility.
• Track and analyze key metrics (bookings, pipeline, win rates, deal velocity, ASP by product and region).
• Identify at-risk cohorts and deals; escalate blockers and recommend corrective actions to sales leadership.
• Partner with sales leadership, BDR, account management, and go-to-market teams to design, implement, and track adoption of targeted plays.
• Conduct regular reviews of sales execution progress against quarterly and annual plans; adjust tactics and resource allocation.
• Identify and escalate cross-functional blockers; work with enablement team to ensure sellers have tools and training.

Skills

Sales forecasting

Pipeline management

SaaS revenue metrics

Analytical skills

Data visualization

SQL

BI tools

Excel pivot tables

Communication skills

Project management

Tools

SQL

BI tools

Excel pivot tables

Job description

insightsoftware is seeking a Director of Commercial Operations for the Reporting unit to lead strategic operations across regions and channels in a high-volume SaaS environment. You will drive pipeline health, forecast accuracy, and deal velocity while partnering with sales, BDR, and account management to implement targeted plays and optimize resource allocation.

The role requires 7–10 years in sales/revenue operations, strong analytical and data visualization skills, and a proven ability to