Director, Retention Strategy & Growth (Remote)

DIRECTV; Billings (MT); Remote; USD 134.000 - 244.000; Vollzeit

Benefits dieser Stelle

Remote work

Zusammenfassung

DIRECTV is seeking a strategic leader to own and drive the retention strategy across multiple product lines. You will design data-driven, test-and-learn initiatives, conduct advanced cohort analyses, and oversee end-to-end retention programs from ideation through post-launch evaluation.

The role requires 5–7 years in retention strategy with demonstrated leadership, strong analytics, and cross-functional influence. Flexible remote work is available for this US-based position.

Qualifikationen

• Bachelor’s degree preferred in Marketing, Business, or related field.
• 5–7 years of progressive experience in retention strategy with leadership responsibility.
• Proven track record leading go-to-market retention strategies with measurable outcomes.
• Strong understanding of marketing methodologies and business trends.
• Experience with campaign performance analytics and marketing measurement frameworks.

Aufgaben

• Set and own the 6–12 month strategic direction for retention initiatives.
• Direct multiple product-line retention strategies for consistency and differentiation.
• Design a test-and-learn framework to optimize retention offers.
• Conduct cohort analyses to tailor strategies to customer segments.
• Own end-to-end retention lifecycle from ideation to post-launch review.
• Build forecasting models to project impact of retention initiatives and churn goals.
• Lead omnichannel retention programs with care teams and analytics partners.
• Manage and develop a retention team with clear goals and coaching.

Kenntnisse

Leadership

Retention strategy

Campaign analytics

Forecasting

Cross-functional influence

Ausbildung

Bachelor’s degree in Marketing/Business

MBA (plus)

Jobbeschreibung

DIRECTV is seeking a strategic leader to own and drive the retention strategy across multiple product lines. You will design data-driven, test-and-learn initiatives, conduct advanced cohort analyses, and oversee end-to-end retention programs from ideation through post-launch evaluation.

The role requires 5–7 years in retention strategy with demonstrated leadership, strong analytics, and cross-functional influence. Flexible remote work is available for this US-based position.