Director, Print and Mail Services

University of Nebraska–Lincoln; Lincoln (NE); Hybrid; USD 86,000 - 105,000; Full time

Benefits offered by this job

Vacation, sick, and holiday pay.

Medical, dental, and vision insurance.

Tuition assistance for employees and &

Exclusive employee discounts.

Professional development through训练

Job summary

The University of Nebraska-Lincoln invites applications for the role of Director, Print and Mail Services. You will lead strategy, operations, and staff to deliver reliable print and mail solutions across campus.

We seek a seasoned leader with strong budgeting, vendor management, and collaborative skills to drive efficiency, safety, and service quality in a large university setting in Lincoln, Nebraska.

Qualifications

• Bachelor’s degree in business, communications, operations management, supply chain management, public administration, business analytics, finance, print management, or related field or equivalent experience.
• 5+ years of progressive leadership experience in print and mail services, production operations, distribution services, materials management, or related operational management.
• Leadership experience supervising professional staff or managers.
• Experience managing operating budgets and financial planning processes.
• Strong budgeting, pricing, and cost-management knowledge.
• Ability to analyze data and make strategic, data-informed decisions.
• Strong interpersonal and cross-department collaboration skills.
• Valid driver’s license and meet University driver eligibility requirements.

Responsibilities

• Develop and align the vision and strategic plan for Print and Mail Services.
• Set measurable goals and monitor department performance.
• Manage equipment lifecycle, maintenance, and modernization.
• Align structure, staffing, workflows with departmental strategy and needs.
• Provide financial stewardship via budgets, pricing, and reporting.
• Assess operations and implement improvements for safety and efficiency.
• Lead procedures, workflows, contractors, and vendor management.
• Maintain safety, environmental, health, and accessibility standards.
• Negotiate contracts and manage vendor performance within budget.
• Build trusted campus relationships and communicate service value.

Skills

Leadership

Budgeting

Strategic planning

Communication

Change management

Driver's license

Education

Bachelor's degree/equivalent

Job description

University of Nebraska-Lincoln Employment Website

Please see Special Instructions for more details.

Position Information

Position Information

EEO Statement

The University of Nebraska does not discriminate based on race, color, ethnicity, national origin, sex, pregnancy, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, marital status, and/or political affiliation in its programs, activities, or employment. See Notice of Nondiscrimination

Working Title

Working Title Director, Print and Mail Services

Department

Department UO Print & Mail Services-1014

Requisition Number

Requisition Number S_260779

Posting Open Date

Posting Open Date 09/25/2026

Application Review Date: (To ensure consideration, please submit all application materials before review date)

Application Review Date: (To ensure consideration, please submit all application materials before review date) 10/26/2026

Posting Close Date

Open Until Filled Yes

Description of Work

Ranked as one of the Best Employers in Nebraska and certified as a Lincoln Family-Friendly workplace, the University of Nebraska-Lincoln is committed to providing a work environment and culture that fosters personal and professional success and satisfaction. By joining our team, you will be given opportunities to grow as an individual and contribute to the significant impact that we make within the University of Nebraska community and Nebraska’s economy each year.

We invest in our employees:

• Vacation, sick, and holiday pay.
• Medical, dental, and vision insurance.
• No-cost life insurance.
• Employee Assistance Program.
• Parental leave
• Tuition assistance for employees and dependents.
• Exclusive employee discounts.
• Professional development through training and education.
• And many more!!

As the Director, Print and Mail Services, you will:

• Develop, implement, and sustain the vision, mission, and strategic plan for Print and Mail Services in alignment with University priorities.
• Formulate measurable goals and objectives and monitor progress to ensure transparency in departmental performance.
• Manage lifecycle planning for equipment and technology, including condition assessment, maintenance, replacement, and modernization to ensure reliable and efficient print and mail services.
• Ensure alignment of organizational structure, staffing models, production workflows, service delivery processes, and work practices with departmental strategy, customer requirements, and evolving University needs.
• Provide financial stewardship for the department through development and management of strategic plans and operating budgets, analysis of revenue and cost drivers, pricing and service strategies, and implementation and maintenance of performance reporting tools that support fiscal accountability and transparency.
• Assess print, mail, and distribution operations, identify service or performance issues, and implement improvements to ensure safe, reliable, and efficient operations.
• Develop and implement improvements to operating procedures, workflows, equipment, and contracted services to enhance reliability, efficiency, sustainability, and service quality.
• Ensure compliance with safety, environmental, health, and accessibility standards and foster a culture of safety and accountability.
• Determine equipment, supply, service, and contract needs, negotiate agreements, and manage vendor performance within budget and institutional standards.
• Initiate and maintain high-trust relationships with campus stakeholders and customers, communicate departmental value and service capabilities, manage service expectations, and implement feedback mechanisms to support continuous improvement.
• Leverage evolving print production technologies, mailing automation, digital workflow systems, data capabilities, and industry best practices to enhance production efficiency, service quality, operational continuity, and overall departmental effectiveness.
• Evaluate changing customer needs, communication methods, service demand, and industry trends and develop long-range service strategies that support the University’s academic, research, administrative, and outreach missions.
• Build and foster a people-centered culture that emphasizes safety, continuous learning, innovation, collaboration, inclusion, customer service, and operational excellence.
• Provide leadership and oversight of staff performance, such as setting goals, communicating expectations, delivering coaching and training, conducting evaluations, documenting performance, and recommending salary adjustments.

Minimum Required Qualifications

• Bachelor’s degree in business, communications, operations management, supply chain management, public administration, business analytics, finance, print management, or related field or equivalent experience.
• 5+ years of progressive leadership experience in print and mail services, production operations, distribution services, materials management, or related operational management.
• Leadership experience supervising professional staff or managers.
• Experience managing operating budgets and financial planning processes.
• Skilled in strategic planning, goal setting, and performance measurement practices.
• Knowledge of print production, mail and distribution operations, production technologies, mailing processes, and/or related service-delivery systems.
• Knowledge of applicable postal, safety, environmental, regulatory, and/or institutional compliance requirements.
• Strong understanding of budgeting, financial analysis, pricing, cost management, and resource allocation principles.
• Ability to analyze complex operational and financial data and make strategic, data-informed decisions.
• Ability to lead and develop leaders, foster a high-trust culture, and promote accountability and engagement.
• Strong interpersonal and communication skills with the ability to build collaborative relationships across departments, customer groups, vendors, and external partners.
• Ability to manage multiple priorities and balance long-term planning with operational demands.
• Must have a valid driver’s license and meet University driver eligibility requirements.

Preferred Qualifications

• Experience managing complex print, mail, distribution, production, or related service operations within a large organization.
• Experience with digital printing, variable-data printing, automated mail-processing systems, mailing software, and document-management technologies.
• Experience managing vendor contracts and service agreements.
• Experience leading organizational change initiatives.
• Experience working in higher education or a similarly complex institutional environment.
• Knowledge of U.S. Postal Service requirements and industry standards applicable to institutional mail and distribution operations.
• Knowledge of University budgeting systems, operational processes, and institutional policies.
• Proficiency in equipment lifecycle planning, production-capacity planning, workflow optimization, and service-planning methodologies.
• Knowledge of evolving digital print, variable-data, document-management, mailing automation, and production workflow technologies.
• G7 Expert Certification.
• Mail Systems Management Association ( MSMA ) Certification.
• Print Production Professional Certification ( CPP ).
• Certified Mail and Distribution Systems Manager ( CMDSM ) or comparable industry credential.
• LEAN Six Sigma Certification.
• Other training or certification obtained from a recognized leadership program.

Pre-Placement Driving Record Review Required

Pre-Placement Driving Record Review Required No

Physical Required

Physical Required No

Commercial Driver’s License (CDL) required. Subject to DOT approved pre-employment & random testing for alcohol and controlled substances.

Commercial Driver’s License (CDL) required. Subject to DOT approved pre-employment & random testing for alcohol and controlled substances. No

Criminal History Background Check Required

Criminal History Background Check Required Yes

Posted Salary $95,000/yr. minimum

For questions or accommodations related to this position contact

Job Category (old)

Job Category (old) Managerial/Professional

Job Type

Job Type Full-Time

Alternate Work Schedule (if other than 8-5)

Work Location (City, State)

Work Location (City, State) Lincoln, NE

Position funded by grant or other form of temporary funding?

Position funded by grant or other form of temporary funding? No

If Temporary, indicate end date

Planned Hire Date:

Appointment End Date

Supplemental Questions

Required fields are indicated with an asterisk (*).

• Do you have a Bachelor’s degree in business, communications, operations management, supply chain management, public administration, business analytics, finance, print management, or related field or equivalent experience?
  • Yes
  • No
• Do you have 5+ years of progressive leadership experience in print and mail services, production operations, distribution services, materials management, or related operational management?
  • Yes
  • No