Academic Services Specialist

University of Nebraska–Lincoln; Nebraska; On-site; USD 35,000 - 45,000; Full time

Job summary

The University of Nebraska-Lincoln invites applications for an Academic Services Specialist in Lincoln, NE. The role focuses on verifying degree requirements and managing graduation processes, working with deans, faculty and advisers to ensure accurate degree progress and substitutions.

Responsibilities include student enrollment assistance, transcripts, verifications, and maintaining academic records, with a strong emphasis on customer service and data integrity.

Qualifications

• Associates degree and one year of customer experience; equivalent education and experience considered.
• Must have computer proficiency in office applications.
• Strong written and verbal communication skills.

Responsibilities

• Perform detailed verifications of major, minor and degree requirements using the degree management system.
• Collaborate with college deans’ offices, faculty and advisers on graduation requirements and substitutions/waivers.
• Proof diplomas and graduation materials; assist with commencement preparations and student check-in.
• Provide registrar customer service campus-wide, assisting students with enrollment, transcripts, verifications and documents.
• Maintain student records, scan records into retention system and review transfer credits.

Skills

Customer service

Written communication

Verbal communication

Education

Associate degree

Bachelor’s degree preferred

Tools

PeopleSoft (MyRed)

Office applications

Job description

University of Nebraska-Lincoln Employment Website

Please see Special Instructions for more details.

Position Information

Working Title

Academic Services Specialist

Department

Office of the University Registrar-0961

Requisition Number

S_260643

Posting Open Date

08/13/2026

Application Review Date: (To ensure consideration, please submit all application materials before review date)

09/01/2026

Posting Close Date

Open Until Filled Yes

Description of Work

The Academic Services Specialist will perform detailed verifications of major, minor, and degree requirements for the undergraduate colleges using the degree management system while maintaining a well-developed knowledge of degree requirements and office procedures. This position will work with college deans’ offices, faculty, and advisers concerning students’ graduation requirements and substitution/waivers. Perform accurate and timely proofing of graduation related materials including diplomas and program content, and assist with commencement preparations and ceremony student check-in.

In addition, the Academic Services Specialist will provide overall registrar customer service support to the campus by helping students with the enrollment process, troubleshooting issues and alleviating concerns. Support the campus community in connecting degree requirements, degree pathway building, and enrollment. Provide student customer service for transcripts, verifications, and other needed documents. Assist Faculty and Staff with questions regarding class schedule, grading, and other inquiries. This position will provide support for general office customer service duties related to academic services via phone, email, and other means of communication.

The Academic Services Specialist will maintain students’ academic records. Scan images of student records into the document retention system. Review transfer credit and other documentation in students’ academic records. Additional duties as assigned.

The University of Nebraska does not discriminate based on race, color, ethnicity, national origin, sex, pregnancy, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, marital status, and/or political affiliation in its programs, activities, or employment. See https://equity.unl.edu/notice-nondiscrimination/ .

Minimum Required Qualifications

Associates degree and one year of customer experience, equivalent education and experience considered. Must have computer proficiency in office applications. Strong written and verbal communication skills.

Preferred Qualifications

Prefer bachelor’s degree; High volume data entry experience. Experience working with academic policies and procedures. Ability to print, read and interpret degree audits. Familiarity with PeopleSoft (MyRed) system.

Pre-Placement Driving Record Review Required

No

Physical Required

No

Commercial Driver’s License (CDL) required.

Subject to DOT approved pre-employment & random testing for alcohol and controlled substances.

Commercial Driver’s License (CDL) required. Subject to DOT approved pre-employment & random testing for alcohol and controlled substances. No

Criminal History Background Check Required

Yes

For questions or accommodations related to this position contact

Job Category (old)

Office/Service

Job Type

Full-Time

Alternate Work Schedule (if other than 8-5)

Work Location (City, State)

Lincoln, NE

Position funded by grant or other form of temporary funding?

No

Planned Hire Date:

Appointment End Date

Supplemental Questions

• * Please detail your computer proficiency in office applications.

  (Open Ended Question)

• * Please describe your customer service experience, including years of experience.

  (Open Ended Question)