Academic Services Specialist

University of Nebraska – Lincoln; Lincoln (NE); On-site; USD 20,000 - 28,000; Full time

Job summary

University of Nebraska-Lincoln seeks an Academic Services Specialist to verify major, minor, and degree requirements using the degree management system, supporting colleges, deans, faculty and advisers on graduation rules and substitutions. You will proof diplomas and program content and assist with commencement logistics.

You'll provide registrar customer service campus-wide, help students with enrollment, transcripts, verifications, and document handling, and maintain student records including

Qualifications

• Associates degree and one year of customer experience; equivalent education and experience considered.
• Strong written and verbal communication skills.
• Proficient in office applications and computer use.

Responsibilities

• Verify major, minor, and degree requirements using the degree management system.
• Assist with graduation-related proofs, substitutions/waivers, and commencement logistics.
• Provide registrar customer service campus-wide for enrollment, transcripts, and verifications.

Skills

Customer service

Communication skills

Education

Associate degree

Bachelor's degree (preferred)

Tools

PeopleSoft MyRed

Job description

Academic Services Specialist

Please see Special Instructions for more details.

Position Information

Working Title | Academic Services Specialist

Department | Office of the University Registrar-0961

Requisition Number | S_260643

Posting Open Date | 08/13/2026

Application Review Date | 09/01/2026

Posting Close Date |

Open Until Filled | Yes

Description of Work | The Academic Services Specialist will perform detailed verifications of major, minor, and degree requirements for the undergraduate colleges using the degree management system while maintaining a well-developed knowledge of degree requirements and office procedures. This position will work with college deans’ offices, faculty, and advisers concerning students’ graduation requirements and substitution/waivers. Perform accurate and timely proofing of graduation related materials including diplomas and program content, and assist with commencement preparations and ceremony student check-in.

The Academic Services Specialist will provide overall registrar customer service support to the campus by helping students with the enrollment process, troubleshooting issues and alleviating concerns. Support the campus community in connecting degree requirements, degree pathway building, and enrollment. Provide student customer service for transcripts, verifications, and other needed documents. Assist Faculty and Staff with questions regarding class schedule, grading, and other inquiries. This position will provide support for general office customer service duties related to academic services via phone, email, and other means of communication.

The Academic Services Specialist will maintain students’ academic records. Scan images of student records into the document retention system. Review transfer credit and other documentation in students’ academic records. Additional duties as assigned.

University of Nebraska does not discriminate based on race, color, ethnicity, national origin, sex, pregnancy, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, marital status, and/or political affiliation in its programs, activities, or employment. See https://equity.unl.edu/notice-nondiscrimination/.

Minimum Required Qualifications | Associates degree and one year of customer experience, equivalent education and experience considered. Must have computer proficiency in office applications. Strong written and verbal communication skills.

Preferred Qualifications | Prefer bachelor’s degree; High volume data entry experience. Experience working with academic policies and procedures. Ability to print, read and interpret degree audits. Familiarity with PeopleSoft (MyRed) system.

Pre-Placement Driving Record Review Required | No

Physical Required | No

Commercial Driver’s License (CDL) required. Subject to DOT approved pre-employment & random testing for alcohol and controlled substances. | No

Criminal History Background Check Required | Yes

Posted Salary | $17.308/hr minimum

For questions or accommodations related to this position contact | Sandy Airan, [e-mail]

Job Category (old) | Office/Service

Job Type | Full-Time

Alternate Work Schedule (if other than 8-5) |

Work Location (City, State) | Lincoln, NE

Position funded by grant or other form of temporary funding? | No

If Temporary, indicate end date |

Planned Hire Date: |

Appointment End Date |

Supplemental Questions

1. * Please detail your computer proficiency in office applications. (Open Ended Question)
2. * Please describe your customer service experience, including years of experience. (Open Ended Question)

Required Documents

1. Resume
2. Cover Letter
3. List of References

Optional Documents

• UNLincoln on Facebook
• @UNLincoln on Twitter
• UNL on YouTube
• @unlincoln on Instagram
• University of Nebraska-Lincoln on LinkedIn
• unlincoln on Pinterest
• UNLincoln on Snapchat
• unlincoln on Spotify