Director, Per Diem

TotalMed; United States; On-site; USD 125,000 - 135,000; Full time

Benefits offered by this job

Medical, Dental, Vision coverage

Employer 401(k) match

Generous vacation and holidays

Job summary

TotalMed is seeking a Director– Per Diem to lead the growth and performance of healthcare staffing in the Per Diem division. You will manage full-cycle operations, recruit, build talent pipelines, handle account management, drive new business development, and lead the team to high performance.

You will collaborate with HR, Compliance, Finance, and Marketing to streamline processes, monitor KPIs, and scale workflows while maintaining a culture of accountability and care.

Qualifications

• Requires high school diploma or equivalent with 4+ years in healthcare staffing or related field.
• Proven ability to lead staffing operations, sales, recruitment, and account management teams.
• Strong communication, negotiation, and relationship-building in fast-paced environments.

Responsibilities

• Develop and execute sales, recruitment, and expansion strategies to hit revenue and profit targets.
• Hire, coach, and manage recruiters and account managers while building a culture of accountability.
• Oversee client retention, build healthcare provider pipelines, and align recruitment with client demand.

Skills

Communication

Negotiation

Relationship-building

Leadership

Sales/Account management

Education

High school diploma or equivalent

College degree preferred

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Summary

The Director– Per Diem leads the growth and performance of healthcare staffing in the Per Diem division. This role manages full-cycle operations, including recruitment, talent pipelines, account management, new business development, and overall team performance.

You’ll be working with

HR, Compliance, Finance, and Marketing to streamline processes and scale workflows.

What you’ll be doing

• Develop and execute sales, recruitment, and expansion strategies to hit revenue and profit targets.
• Hire, coach, and manage recruiters and account managers while building a culture of accountability.
• Oversee client retention, build healthcare provider pipelines, and align recruitment with client demand.
• Establish and monitor KPIs (placements, fill rates, gross profit) to identify gaps and drive results.
• Partner with HR, Compliance, Finance, and Marketing to streamline processes and scale workflows.

Uphold our Core Values

• We Build Trust: We do what we say. We act with integrity and accountability. We earn confidence through transparency and results.
• We Move Forward: We embrace innovation and continuous improvement. We challenge the status quo. We adapt and grow to meet the needs of tomorrow.
• We Lead with Care: We put people first. We build meaningful relationships. We improve lives through empathy, respect, and service.

Leadership responsibilities

• Lead the Per Diem team and manage associated work processes
• Establish performance standards and monitor staff performance and development goals, assign accountabilities, set objectives, establish priorities, and conduct annual performance appraisals
• Execute supervisory responsibilities in accordance with the organization’s policies and procedures

Other duties as assigned

What we’re looking for

• High school diploma or equivalent
• 4 years of experience in the healthcare staffing space
• Proven success managing staffing operations, sales, recruitment, and account management teams; Ability to build and maintain productive working relationships with cross-functional coworkers
• Deep understanding of profit margins, healthcare trends, and data-driven decision-making via CRM/ATS systems.
• Expert communication, negotiation, and relationship-building abilities in a fast-paced environment; effectively work in a fast-paced and complex environment and maintain a sense of urgency
• Proficiency in Microsoft Office Outlook, Word, Excel

It would be nice to have

• College degree; Will accept any suitable combination of education, training, and experience
• Experience managing recruiting staff to include coaching, performance reviews, problem resolution, process compliance, and reporting in Provider Services

Compensation and Benefits

$125,000-$135,000 per year depending on experience, plus a variable bonus plan

Benefits (Start Day 1!):

• Medical, Dental, Vision, Life, and Long-Term Disability
• Short-Term Disability, Accident, Critical Illness
• Legal Assistance, Identity Protection, Pet Coverage
• Retirement Plan with Employer Match
• Generous vacation plan 8.5 paid holidays