Director, Per Diem

Travel Nurse Across America, LLC; Northern (KY); Hybrid; USD 125,000 - 135,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Long-Term Disability

Legal assistance

Identity protection

Pet coverage

401(k) with employer match

Job summary

Travel Nurse Across America, LLC is seeking a Director– Per Diem to lead growth and performance in the Per Diem division. This role oversees full-cycle operations including recruitment, talent pipelines, account management, and new business development, while partnering with HR, Compliance, Finance, and Marketing to scale workflows.

You will hire and coach recruiters and account managers, build a culture of accountability, drive client retention, and monitor KPIs to close gaps and improve

Qualifications

• 4+ years of experience in the healthcare staffing space.
• Proven success managing staffing operations, sales, recruitment, and account management teams.
• Ability to build and maintain productive working relationships with cross-functional coworkers.
• Deep understanding of profit margins, healthcare trends, and data-driven decision-making via CRM/ATS systems.
• Expert communication, negotiation, and relationship-building abilities in a fast-paced environment.
• Proficiency in Microsoft Office Outlook, Word, Excel.

Responsibilities

• Develop and execute sales, recruitment, and expansion strategies to hit revenue and profit targets.
• Hire, coach, and manage recruiters and account managers while building a culture of accountability.
• Oversee client retention, build healthcare provider pipelines, and align recruitment with client demand.
• Establish and monitor KPIs (placements, fill rates, gross profit) to identify gaps and drive results.
• Partner with HR, Compliance, Finance, and Marketing to streamline processes and scale workflows.
• Lead the Per Diem team and manage associated work processes; conduct annual performance appraisals.

Skills

Sales leadership

Recruitment

Account management

People management

CRM/ATS analytics

Strategic planning

Education

High school diploma or equivalent

College degree (nice to have)

Tools

Outlook

Word

Excel

Job description

The Director– Per Diem leads the growth and performance of healthcare staffing in the Per Diem division. This role manages full-cycle operations, including recruitment, talent pipelines, account management, new business development, and overall team performance.

You’ll be working with

HR, Compliance, Finance, and Marketing to streamline processes and scale workflows.

What you’ll be doing

• Develop and execute sales, recruitment, and expansion strategies to hit revenue and profit targets.
• Hire, coach, and manage recruiters and account managers while building a culture of accountability.
• Oversee client retention, build healthcare provider pipelines, and align recruitment with client demand.
• Establish and monitor KPIs (placements, fill rates, gross profit) to identify gaps and drive results.
• Partner with HR, Compliance, Finance, and Marketing to streamline processes and scale workflows.

Uphold our Core Values

• We Build Trust: We do what we say. We act with integrity and accountability. We earn confidence through transparency and results.
• We Move Forward: We embrace innovation and continuous improvement. We challenge the status quo. We adapt and grow to meet the needs of tomorrow.
• We Lead with Care: We put people first. We build meaningful relationships. We improve lives through empathy, respect, and service.

Leadership responsibilities

• Lead the Per Diem team and manage associated work processes
• Establish performance standards and monitor staff performance and development goals, assign accountabilities, set objectives, establish priorities, and conduct annual performance appraisals
• Execute supervisory responsibilities in accordance with the organization’s policies and procedures

Other duties as assigned

What we’re looking for

• High school diploma or equivalent
• 4+ years of experience in the healthcare staffing space
• Proven success managing staffing operations, sales, recruitment, and account management teams; Ability to build and maintain productive working relationships with cross-functional coworkers
• Deep understanding of profit margins, healthcare trends, and data-driven decision-making via CRM/ATS systems.
• Expert communication, negotiation, and relationship-building abilities in a fast-paced environment; effectively work in a fast-paced and complex environment and maintain a sense of urgency
• Proficiency in Microsoft Office Outlook, Word, Excel

It would be nice to have

• College degree; Will accept any suitable combination of education, training, and experience
• Experience managing recruiting staff to include coaching, performance reviews, problem resolution, process compliance, and reporting in Provider Services

Compensation and Benefits

$125,000-$135,000 per year depending on experience, plus a variable bonus plan

Benefits (Start Day 1!):

• Medical, Dental, Vision, Life, and Long-Term Disability
• Legal Assistance, Identity Protection, Pet Coverage
• Retirement Plan with Employer Match

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.