Director, Patient Access & Admissions

University Health; San Antonio (TX); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Extensive ancillary benefits

Paid Time Off

Flexible Spending Account

Pet Insurance

Job summary

University Health Retama Hospital seeks a Director, Patient Access to lead admissions and patient registration across the new facility. You will oversee daily operations, ensure timely access, and drive process improvements in collaboration with clinical and administrative teams.

The role emphasizes compliance with state and federal requirements, reporting, policy development, and staff leadership to deliver high-quality, patient-centered service.

Qualifications

• Bachelor's degree in business or health care/hospital management is required.
• Working knowledge of insurance and third-party payer options is preferred.
• Four years supervisory experience in health care/hospital setting is preferred.
• Experience in a hospital ADT is preferred.
• Knowledge of personnel, administrative and financial procedures and sound management practices is required.
• Experience with computer business applications is essential.

Responsibilities

• Oversee admissions and patient registration locations and day-to-day operations.
• Prepare and submit monthly reports on activity, QA, and denials.
• Develop and implement policies for all access points including check-in/out and payments.
• Ensure compliance with state, federal, and local requirements related to consumer information.

Skills

Patient Access leadership

Admissions & registration

Policy development

Compliance knowledge

Education

Bachelor's degree in business or health care/Hospital Management

Tools

Hospital ADT system

Computer applications

Job description

University Health Retama Hospital seeks a Director, Patient Access to lead admissions and patient registration across the new facility. You will oversee daily operations, ensure timely access, and drive process improvements in collaboration with clinical and administrative teams.

The role emphasizes compliance with state and federal requirements, reporting, policy development, and staff leadership to deliver high-quality, patient-centered service.