Director, Onsite Retail Media Operations

Ahold Delhaize USA; Chicago (IL); Hybrid; USD 186,000 - 279,000; Full time

Job summary

Ahold Delhaize USA seeks a Director of Onsite Operations to define and lead the strategic operating model for onsite retail media and digital merchandising. You will manage governance, campaigns, and cross-functional teams to drive revenue growth and brand collaboration.

Hybrid schedule with 3 in-person days at core locations (Chicago included) and 2 remote days; you will partner with Sales, Planning, and Product to optimize customer experience and performance.

Qualifications

• BA/BS degree in marketing, business, or related field.
• 12+ years of progressive leadership in retail media or related fields.
• Experience with campaign management in a fast-paced environment.
• Proven ability to influence executive stakeholders and lead cross-functional teams.
• Experience managing multimillion-dollar budgets and vendor relationships.
• Data-driven with strong attention to detail and process.

Responsibilities

• Establish enterprise governance and operating frameworks to align with objectives.
• Own end-to-end operations strategy for onsite retail media execution.
• Lead teams partnering with Brands, Account Management and Planning to gather campaign details.
• Oversee campaign setup, trafficking, QA, and live optimization.
• Monitor performance, address delivery issues, and optimize campaigns.
• Define strategic direction for onsite merchandising aligned to enterprise goals.
• Lead annual, quarterly and seasonal planning processes.
• Oversee site merchandising for campaigns and content planning.
• Generate and validate campaign reports for handoff to teams.
• Oversee billing/invoicing processes and finalize delivery reports.

Skills

Leadership

Strategic planning

Cross-functional

Data-driven

Budget management

Education

BA/BS degree

MBA preferred

Tools

Advertising platforms

Content management

Site merchandising tools

Job description

Ahold Delhaize USA seeks a Director of Onsite Operations to define and lead the strategic operating model for onsite retail media and digital merchandising. You will manage governance, campaigns, and cross-functional teams to drive revenue growth and brand collaboration.

Hybrid schedule with 3 in-person days at core locations (Chicago included) and 2 remote days; you will partner with Sales, Planning, and Product to optimize customer experience and performance.