Director, Onsite Retail Media Ops (Hybrid)

ADUSA Corporate Support; Scarborough (ME); Hybrid; USD 162,000 - 279,000; Full time

Job summary

Ahold Delhaize USA is seeking a Director of Onsite Operations to define and lead the operating model for onsite retail media and digital merchandising. You will guide governance, strategy, and execution across brands, Sales, and Planning to drive revenue, customer experience and performance metrics.

The role involves building a high-performing team, coordinating with Product and Technology, and delivering scalable solutions while managing multi-million-dollar budgets in a hybrid work environment

Qualifications

• BA/BS degree in marketing, business or related field.
• 12+ years of progressive leadership experience in retail media, ecommerce, merchandising operations, digital media, or related fields.
• Experience with campaign management in a fast-paced environment.
• Demonstrated success influencing executive-level stakeholders and leading cross-functional organizations through complex transformation.
• Experience owning large-scale operational portfolios and revenue-supporting operations.

Responsibilities

• Establish enterprise governance and operating frameworks across Sales, Account Management, Integrated Planning, Merchandising, Product, Analytics, Marketing and Ad Technology.
• Own end-to-end operational strategy for onsite retail media execution including recruiting and developing the team.
• Lead teams partnering with Brands, Account Management and Integrated Planning to gather campaign details for timely launches.
• Oversee campaign setup, trafficking, quality assurance and live management within the retail media platform.
• Collaborate with Account Management to ensure delivery of campaigns and optimize performance.
• Define strategic direction for onsite merchandising operations aligned to enterprise objectives.
• Plan annual, quarterly and seasonal processes supporting brand priorities.
• Oversee site merchandising for campaigns to meet business objectives and planning.
• Ensure campaign reports are generated and validated post-campaign and handed off to teams.
• Oversee billing and invoicing processes with brand partners.
• Own strategic roadmap for onsite operational capabilities with Product/Tech leaders.

Skills

Leadership

Cross-functional collaboration

Campaign management

Data-driven decision making

Strategic planning

Communication

Budget management

Retail media

Stakeholder management

Education

BA/BS degree in marketing, business

Job description

Ahold Delhaize USA is seeking a Director of Onsite Operations to define and lead the operating model for onsite retail media and digital merchandising. You will guide governance, strategy, and execution across brands, Sales, and Planning to drive revenue, customer experience and performance metrics.

The role involves building a high-performing team, coordinating with Product and Technology, and delivering scalable solutions while managing multi-million-dollar budgets in a hybrid work environment