Director, Onsite Retail Media & Merchandising

Adusa; Chicago (IL); Hybrid; USD 186,000 - 279,000; Full time

Job summary

Ahold Delhaize USA seeks a Director of Onsite Operations to define and lead the strategic operating model for its onsite retail media and digital merchandising ecosystem. You will drive governance, campaign execution, and cross-functional partnerships to support revenue growth across multiple core locations.

The role requires extensive leadership in ecommerce, retail media, and merchandising, with a focus on scalable, data-driven operations and collaboration with Product and Technology teams to

Qualifications

• 12+ years leadership experience in retail media, ecommerce, or related fields.
• Experience owning enterprise-scale operational portfolios and significant revenue-supporting functions.
• Proven ability to influence executive stakeholders and lead cross-functional transformations.
• Experience managing multimillion-dollar operating budgets and vendor relationships.

Responsibilities

• Establish and govern enterprise governance and operating frameworks across Sales, Account Management, Merchandising, Analytics, Marketing and Ad Technology.
• Own end-to-end operational strategy for onsite retail media execution, including team development and succession planning.
• Lead teams to gather campaign details for accurate launches and track performance against brand goals and KPIs.
• Oversee campaign setup, trafficking, QA, and live campaign management within the retail media platform.
• Collaborate with Account Management to ensure delivery of campaigns, monitor performance, and optimize outcomes.
• Define strategic direction for onsite merchandising operations and ensure alignment with enterprise objectives.
• Lead planning processes (annual, quarterly, seasonal) to support brand priorities.
• Oversee site merchandising execution for seasonal campaigns and content planning.
• Generate and validate campaign reports post-completion; manage invoicing processes with brands.

Skills

Executive leadership

Retail media

Campaign management

Cross-functional collaboration

Data-driven decisions

Budget management

Vendor relationships

Strategic planning

Education

BA/BS in marketing or business

Tools

Content management platforms

Job description

Ahold Delhaize USA seeks a Director of Onsite Operations to define and lead the strategic operating model for its onsite retail media and digital merchandising ecosystem. You will drive governance, campaign execution, and cross-functional partnerships to support revenue growth across multiple core locations.

The role requires extensive leadership in ecommerce, retail media, and merchandising, with a focus on scalable, data-driven operations and collaboration with Product and Technology teams to