Director of Transformation Communications & Change

Acosta Sales & Marketing; Lewisville (TX); Hybrid; USD 110,000 - 170,000; Full time

Job summary

Acosta Services, Inc, headquartered in the United States, seeks a Director Communications Associate HR Transformation to lead internal communications for enterprise transformation and priority initiatives. You will translate complex organizational changes into clear messaging, develop leader materials, and craft associate communications in a fast-paced environment.

The role partners with senior leaders and cross-functional teams to ensure alignment, readiness and adoption across audiences,

Qualifications

• Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, Human Resources, Business or a related field.
• 10+ years of progressive corporate, associate, executive and transformation communications experience.
• Significant CPG, retail, foodservice or related sales and marketing services experience, with an understanding of brands, retailers and consumers.
• Proven success leading multiple, interdependent communications workstreams across organizational, technology, operating model or workforce change.
• Exceptional writing, storytelling and message-development skills, with the ability to simplify complex topics.
• Strong business acumen, project leadership and stakeholder management skills, including trusted counsel to senior leaders.
• Sound judgment, discretion and attention to detail in sensitive, fast-moving situations.

Responsibilities

• Lead integrated communications across concurrent transformation initiatives, aligning message timing, audiences, dependencies and enterprise strategy.
• Translate complex business and people changes into clear messaging, leader cascades, FAQs, scripts, toolkits, presentations and associate communications.
• Develop communications that support awareness, readiness, adoption and sustained behavior change, with appropriate measures of effectiveness.
• Create executive and leadership communications, including town halls, talking points, presentations and messages for major company initiatives.
• Counsel senior leaders on sensitive or high-impact communications, identifying risks and helping drive timely, disciplined decisions.
• Partner with Transformation, HR, IT, Operations and business leaders to coordinate messaging and maintain consistency across audiences and channels.
• Manage internal content planning, channels, projects and external partners; provide hands-on writing and execution when priorities or timelines shift.
• Coach supporting team members and contribute to communications capability development.

Skills

Strategic communications

Stakeholder management

Project leadership

Writing & storytelling

Education

Bachelor’s degree in Communications

Job description

Acosta Services, Inc, headquartered in the United States, seeks a Director Communications Associate HR Transformation to lead internal communications for enterprise transformation and priority initiatives. You will translate complex organizational changes into clear messaging, develop leader materials, and craft associate communications in a fast-paced environment.

The role partners with senior leaders and cross-functional teams to ensure alignment, readiness and adoption across audiences,