Global Internal Communications Lead for Transformation

Acrisure Trade Credit; Grand Rapids (MI); On-site; USD 115,000 - 155,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Flexible vacation policy

EAP & Calm app

Job summary

Acrisure is seeking a Senior Manager, Internal Communications to partner with senior leaders and translate business strategy into clear employee communications across global operations. You will own integrated plans, drive complex change programs, and help shape messaging that aligns with our growth, culture, and transformation initiatives.

Lead communications for technology modernization, CRM programs, and enterprise implementations.

Qualifications

• Experience leading communications for global operations transformation and organizational change.
• Proven ability to translate business strategies into clear, engaging communications.
• Strong collaboration and stakeholder management across matrixed organizations.

Responsibilities

• Serve as trusted advisor to senior leaders on messaging and employee engagement.
• Develop and execute integrated internal communications plans aligned with business priorities.
• Lead change management efforts for technology implementations and global operating model changes.
• Create content across channels (email, intranet, video, events) to reinforce culture and strategy.
• Measure impact using engagement metrics and business outcomes.

Skills

Global operations

Change management

CRM implementations

Telephony modernization

Workflow automation

Leadership alignment

Stakeholder management

AI-enabled tools

Education

Bachelor’s degree (Communications/PR/Journ/Business)

Master’s degree preferred

Tools

CRM platforms

Telephony systems

Workflow automation tools

Job description

Acrisure is seeking a Senior Manager, Internal Communications to partner with senior leaders and translate business strategy into clear employee communications across global operations. You will own integrated plans, drive complex change programs, and help shape messaging that aligns with our growth, culture, and transformation initiatives.

Lead communications for technology modernization, CRM programs, and enterprise implementations.