Director Communications Associate HR Transformation

Acosta Group; Jacksonville (FL); Hybrid; USD 130,000 - 180,000; Full time

Job summary

Acosta Group is seeking a Director of Communications to lead internal communications for enterprise transformation and priority initiatives. You will translate complex organizational changes into clear messaging, develop leader materials, and drive adoption across cross-functional teams.

The role partners with senior leaders, shaping executive communications, town halls and associate content. A strategic, hands-on leader will guide a fast-paced, cross‑functional program and coach others.

Qualifications

• Bachelor’s degree in communications or related field.
• 10+ years of progressive corporate communications experience.
• Significant CPG, retail, foodservice or related sales/marketing services experience.
• Proven success leading multiple interdependent communications workstreams across organizational, technology, operating model or workforce change.
• Exceptional writing, storytelling and message-development skills.

Responsibilities

• Lead integrated communications across concurrent transformation initiatives.
• Translate complex business and people changes into clear messaging, leader cascades, FAQs, scripts and toolkits.
• Develop communications to support awareness, readiness, adoption and behavior change with measures of effectiveness.
• Create executive communications including town halls, talking points and presentations.
• Counsel senior leaders on sensitive communications and drive timely decisions.
• Coordinate messaging with Transformation, HR, IT, Operations and leaders to ensure consistency.
• Manage internal content planning, channels, projects and external partners.
• Coach team members and contribute to communications capability development.

Skills

Strategic communications

Executive communications

Stakeholder management

Project leadership

Storytelling / writing

Education

Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, Human Resources, Business or a related field

Job description

Director Communications Associate HR Transformation

Leads internal communications for Acosta Group’s enterprise transformation and other priority business initiatives. Translates complex organizational, technology, operating model and people changes into clear, coordinated communications that build understanding, readiness and adoption. Partners with senior leaders and cross‑functional teams to deliver practical plans, leader materials and associate‑facing content in a fast‑paced environment.

Responsibilities

• Lead integrated communications across concurrent transformation initiatives, aligning message timing, audiences, dependencies and enterprise strategy.
• Translate complex business and people changes into clear messaging, leader cascades, FAQs, scripts, toolkits, presentations and associate communications.
• Develop communications that support awareness, readiness, adoption and sustained behavior change, with appropriate measures of effectiveness.
• Create executive and leadership communications, including town halls, talking points, presentations and messages for major company initiatives.
• Counsel senior leaders on sensitive or high‑impact communications, identifying risks and helping drive timely, disciplined decisions.
• Partner with Transformation, HR, IT, Operations and business leaders to coordinate messaging and maintain consistency across audiences and channels.
• Manage internal content planning, channels, projects and external partners; provide hands‑on writing and execution when priorities or timelines shift.
• Coach supporting team members and contribute to communications capability development.

Qualifications

• Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, Human Resources, Business or a related field.
• 10+ years of progressive corporate, associate, executive and transformation communications experience.
• Significant CPG, retail, foodservice or related sales and marketing services experience, with an understanding of brands, retailers and consumers.
• Proven success leading multiple, interdependent communications workstreams across organizational, technology, operating model or workforce change.
• Exceptional writing, storytelling and message‑development skills, with the ability to simplify complex topics.
• Strong business acumen, project leadership and stakeholder management skills, including trusted counsel to senior leaders.
• Sound judgment, discretion and attention to detail in sensitive, fast‑moving situations.

Success Profile

A strategic, hands‑on communications leader who brings clarity and structure to complex change, helps leaders communicate with confidence and connects associates to company priorities, culture and purpose.

Work Environment And Physical Requirements

Professional office environment with frequent executive and cross‑functional interaction. Requires attendance at business and associate‑facing events, including occasional evenings and weekends. Travel approximately 15%. Compliance with Hybrid Policy. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

About Us

Acosta, and its subsidiaries, is an Equal Opportunity Employer

Job Category: Administration

Position Type: Full time

Business Unit: Corporate

Salary Range: $0.00 - $0.00

Company: Acosta Services, Inc

Req ID: 39559