Director of Strategy & Communications Operations

Salesforce, Inc.; San Francisco (CA); On-site; USD 182,000 - 305,000; Full time

Job summary

Salesforce seeks a strategic operator to help the Global Communications function turn priorities into results. You’ll partner with the CCO and senior leaders to define priorities, set plans, budgets, and metrics, and ensure work is aligned, resourced, and executed across the organization.

You’ll bring 10+ years in strategy, operations, or chief-of-staff roles, strong analytics, executive communication skills, and the ability to lead cross-functional teams in a high-velocity tech company.

Qualifications

• 10+ years in strategy, operations, program management, consulting, or chief-of-staff roles, ideally within communications, marketing, or another corporate function
• Strong strategic and analytical skills, with the ability to turn ambiguity into clear priorities and plans
• A track record of running complex, cross-functional work and keeping senior stakeholders aligned
• Financial fluency, including comfort with budgets, forecasting, and vendor management
• Sound judgment and discretion with sensitive information, and the credibility to work with executives
• Excellent written and verbal communication skills, including the ability to distill complexity for senior audiences
• A collaborative, low-ego style and the ability to influence without formal authority
• Comfort with ambiguity and pace in a high-visibility environment

Responsibilities

• Translate strategy into action. Work with the CCO and leadership team to define priorities, sharpen goals, and build the plans, milestones, and metrics that turn them into results.
• Drive the planning and performance rhythm. Own the cadence of planning cycles, OKRs, executive reviews, and leadership and all-team meetings, ensuring discussions are focused on the right decisions and followed through.
• Be a thought partner to the CCO. Anticipate needs, pressure-test thinking, flag risks and opportunities early, and help manage the CCO's priorities alongside the function's.
• Shape resource decisions. Partner with the Communications operations team to support budget planning, forecasting, and tracking, including agency and vendor spend, and help leadership make informed trade-offs.
• Align the function. Work closely with leaders across media, creative engagement, and other Communications teams to align on priorities, resources, and timelines, and resolve conflicts before they become blockers.
• Connect across the enterprise. Partner with the Communications operations and strategy team and with Finance, People, Legal, and Marketing to avoid duplication, share best practices, and keep the function integrated with company priorities.
• Build how the team works. Identify opportunities to improve structure, processes, tools, and reporting, and design the operating model that helps the function scale.
• Develop talent. Lead and grow a small team and support hiring, onboarding, and organizational planning.

Skills

Strategy leadership

Cross-functional work

Forecasting & finance

Executive communication

Ambiguity management

Job description

Salesforce seeks a strategic operator to help the Global Communications function turn priorities into results. You’ll partner with the CCO and senior leaders to define priorities, set plans, budgets, and metrics, and ensure work is aligned, resourced, and executed across the organization.

You’ll bring 10+ years in strategy, operations, or chief-of-staff roles, strong analytics, executive communication skills, and the ability to lead cross-functional teams in a high-velocity tech company.