Director of Special Operations - Security Deployments

Allied Universal; Richardson (TX); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

AD&D insurance

Disability insurance

401(k) plan

Paid holidays

Vacation accrual

Job summary

Allied Universal is hiring a Director of Operations, Special Services in Richardson, TX. The role leads the Special Services Team across strike-related, emergency, disaster-response, transportation, and show deployments, with oversight of staffing, logistics, travel, and client communication.

The Director ensures financial performance, field leadership, and adherence to operational standards, while traveling up to 20% as needed to support critical missions.

Qualifications

• Bachelor's degree in criminal justice, business or a related field
• Three (3) years of professional-level security management experience
• Ability to manage time-sensitive operations and travel up to 20%
• Excellent oral and written communication skills

Responsibilities

• Lead Special Services operations and oversee planning, staffing, and execution of high-risk security deployments
• Direct and supervise Special Services, Transport, and Show Teams to meet client and operational requirements
• Coordinate nationwide deployment of armed, unarmed, and law enforcement personnel, including travel and on-site leadership
• Serve as primary operational escalation point for clients and staff, resolving staffing and deployment issues
• Ensure client satisfaction and contract compliance by maintaining knowledge of client requirements and service standards
• Provide 24/7 operational support and field leadership for urgent assignments

Skills

Leadership

Communication

Planning

Problem solving

Microsoft Office

Education

Bachelor's degree in criminal justice, business or related field

Associate's degree with five years of management experience

High School diploma with seven years of management experience

Tools

Smartsheet

Job description

Allied Universal is hiring a Director of Operations, Special Services in Richardson, TX. The role leads the Special Services Team across strike-related, emergency, disaster-response, transportation, and show deployments, with oversight of staffing, logistics, travel, and client communication.

The Director ensures financial performance, field leadership, and adherence to operational standards, while traveling up to 20% as needed to support critical missions.