Director of Sales Ops & Growth (Public Sector)

Gartner Inc.; Florida; Hybrid; USD 120,000 - 167,000; Full time

Benefits offered by this job

PTO generous

401k match up to $7,200/year

Stock purchase plan

Hybrid work environment

Job summary

Gartner Inc. is seeking a Director of Sales Operations for the Public Sector to partner with sales leadership and drive operational excellence across planning, forecasting, and execution.

The role emphasizes scalable processes, data-driven insights, and measurable outcomes to accelerate growth and seller productivity. The ideal candidate blends analytical rigor with executive presence, leading rhythm, programs, and cross-functional initiatives while influencing stakeholders and delivering a

Qualifications

• 10+ years business experience OR, 5+ years of consulting, project management, or other operationally equivalent work.
• Demonstrated operational and program management skills.
• Creative problem solver to address new types of challenges with real‑world impact.
• Strong verbal and written communication skills with ability to communicate across different levels.
• Must have Executive leadership presence.
• Comfortable with ambiguity and ability to stay flexible in a rapidly shifting environment.
• Aptitude for quantitative and qualitative problem solving; comfortable with making data‑driven decisions.
• Background in sales or sales-adjacent preferred with ability to understand sales process and distill best practices.
• Advanced proficiency in PowerPoint and Excel skill is necessary.
• Additional experience with data visualization tools, automation, and process mapping

Responsibilities

• Develop execution plan for key programs to drive growth and retention initiatives at scale.
• Collaborate with other Continental Ops leaders to align, share and implement best practices.
• Oversee the reporting/analysis of business results and forecasts.
• Develop monthly operational presentations capturing sales performance, causals, leading/lagging indicators, processes/programs, and other insights into the operations of the business.
• Lead preparation and development of meeting material for presentations; represent sales channel in key leadership meetings.
• Own execution of cross‑functional initiatives including setback, preparation and logistics to ensure high‑impact program delivery.
• Cultivate strong relationships across organization and influence/coordinate with required stakeholders.
• Create and build content and lead sales workshops, programs and case studies when needed.
• Identify opportunities to improve existing programs through regularly engaging with sales to collect feedback (bright spots, areas for improvement).
• Perform analyses on program metrics and share insights with leadership.
• Manages and/or participates in ad‑hoc projects and initiatives as needed.
• Support Sales Advisory Board activities

Skills

Executive leadership presence

Data-driven decision-making

Stakeholder collaboration

Forecasting & planning

PowerPoint & Excel

Tools

PowerPoint

Excel

Job description

Gartner Inc. is seeking a Director of Sales Operations for the Public Sector to partner with sales leadership and drive operational excellence across planning, forecasting, and execution.

The role emphasizes scalable processes, data-driven insights, and measurable outcomes to accelerate growth and seller productivity. The ideal candidate blends analytical rigor with executive presence, leading rhythm, programs, and cross-functional initiatives while influencing stakeholders and delivering a