Director of Sales Ops & Channel Leadership - Remote

Stanley Black & Decker, Inc.; United States; Remote; USD 137,000 - 220,000; Full time

Benefits offered by this job

Medical, dental, life, vision, and 401

Employee Stock Purchase Plan

Tuition reimbursement

Discounts on tools

Job summary

Stanley Black & Decker, Inc. is seeking a Director of Sales Operations & Channel Management to lead remote-based sales operations, pricing support, and channel strategies.

The role emphasizes cross-functional leadership across commercial, supply chain, and manufacturing to drive revenue growth and process excellence. The position requires 10+ years in sales ops leadership within B2B industrial environments, strong analytics, and proficiency with CRM/ERP systems, preferably Salesforce.

Qualifications

• Bachelor’s degree in Business Administration or related field.
• 10+ years of sales operations and leadership in a B2B, industrial, manufacturing, or engineered products environment.
• Experience working with national catalog distributors and engaging directly with customers.
• Strong analytical experience in sales analysis, finance, sales planning, pricing and performance metrics.

Responsibilities

• Lead sales operations, pricing support and channel management processes.
• Generate sales reports and customer demand forecasts, providing insights and recommendations.
• Conduct market research and competitor analysis to identify market trends and opportunities.
• Provide Commercial leadership with insights on sales activity, performance trends, customer demand, and business opportunities.
• Develop and improve sales processes, reporting, and tools to increase efficiency and support revenue growth.
• Manage the Catalog Channel Manager responsible for expanding product listings, catalog penetration and new product adoption.
• Lead the Pricing Specialist team and support execution of pricing strategies aligned to business goals.
• Drive cross-functional execution across commercial, supply chain, manufacturing, and logistics teams.
• Identify and implement process improvements, including automation and workflow simplification.
• Lead, coach, and develop high-performing teams while building a culture of accountability, collaboration, and continuous improvement.

Skills

Sales operations

Channel management

Pricing support

Forecasting

Market research

Cross-functional leadership

CRM systems

Sales analytics

Education

Bachelor's degree in Business Administration

Tools

Salesforce

ERP systems

Job description

Stanley Black & Decker, Inc. is seeking a Director of Sales Operations & Channel Management to lead remote-based sales operations, pricing support, and channel strategies.

The role emphasizes cross-functional leadership across commercial, supply chain, and manufacturing to drive revenue growth and process excellence. The position requires 10+ years in sales ops leadership within B2B industrial environments, strong analytics, and proficiency with CRM/ERP systems, preferably Salesforce.