Director of Sales & Operations

Stu's Home Improvement Outlet; Dubuque (IA); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Health benefits

401(k)

PTO

Employee discounts

Relocation assistance

Bonuses

Career advancement

Job summary

Stu's Home Improvement Outlet in Dubuque, IA is seeking a Director of Sales & Operations to drive retail growth and expansion. You will lead a commissioned sales team, own daily store operations, and develop strategies to double monthly revenue as we prepare for multiple locations.

The ideal candidate has 5+ years of commission-based sales leadership, a track record closing high-ticket deals, and hands-on skills in recruiting, marketing, and operational excellence.

Qualifications

• Minimum 5 years of commission-based sales management experience.
• Proven closer with a track record of high-ticket sales.
• Strong recruiter capable of building a commissioned sales team.
• Effective marketer who can drive digital campaigns and events.
• Hands-on leader who can work alongside the team.
• Experience in automotive, furniture, appliances, or high-ticket retail preferred.

Responsibilities

• Drive Sales: close deals, coach salespeople, improve conversion rates, and increase revenue.
• Build the Team: recruit, hire, train, and develop a high-performing commissioned sales organization.
• Lead Marketing: develop Facebook advertising, Marketplace, digital campaigns, promotional events, and strategies to bring customers through the doors.
• Run Operations: oversee daily store operations, inventory, merchandising, customer service, and profitability.
• Create Accountability: establish sales goals, track KPIs, enforce CRM follow-up, and improve employee performance.
• Prepare for Expansion: build scalable systems and develop future store leaders.

Skills

Sales leadership

Closing deals

Recruiting

Marketing

CRM KPIs

Tools

CRM systems

Job description

Director of Sales & Operations — Retail Growth & Expansion

WE'RE LOOKING FOR A BUILDER, NOT JUST A MANAGER.

Stu's Home Improvement Outlet is an newly-established furniture, appliance, and home improvement retailer preparing for significant growth and expansion.

We're seeking an experienced, high-energy retail leader who knows how to generate revenue, build commissioned sales teams, drive customer traffic, and take ownership of daily operations.

Our immediate objective is to grow monthly revenue to double what we are doing now and develop the foundation for multiple retail locations.

What You'll Do

• Drive Sales: Personally close deals, coach salespeople, improve conversion rates, and increase revenue.
• Build the Team: Recruit, hire, train, and develop a high-performing commissioned sales organization.
• Lead Marketing: Develop Facebook advertising, Marketplace, digital campaigns, promotional events, and strategies that bring customers through the doors.
• Run Operations: Oversee daily store operations, inventory, merchandising, customer service, and profitability.
• Create Accountability: Establish sales goals, track KPIs, enforce CRM follow-up, and improve employee performance.
• Prepare for Expansion: Build scalable systems and develop future store leaders.

Who We're Looking For

Minimum 5 years of commission-based sales management experience required.

Ideal candidates have backgrounds in automotive dealerships, furniture, appliances, or high-ticket specialty retail.

You must be a proven closer, strong recruiter, effective marketer, and hands-on leader who isn't afraid to work alongside your team.

We are not looking for someone who simply maintains an operation. We want someone who can grow it.

• $80,000–$100,000 annual base salary
• Performance-based bonuses
• Potential for $200,000 total annual compensation as additional stores open and performance milestones are achieved
• Relocation assistance available
• Health benefits, 401(k), PTO, and employee discounts
• Opportunity for advancement into multi-location executive leadership

Ready to Build Something?

If you've successfully led commissioned sales teams, increased retail revenue, and want the opportunity to help build a growing company, we'd like to hear from you.

Stu's Home Improvement Outlet | Dubuque, Iowa