Director of Restaurant Ops - Lead & Elevate Service

Compass Group USA; Chicago (IL); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Flexible Time Off Plan

Holiday Time Off

Personal Leave

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Job summary

Levy is seeking a Director of Restaurant Operations to lead restaurant operations across the assigned business, guiding managers and teams to deliver Levy hospitality standards while overseeing financial performance, staffing, service execution, and operational consistency.

You will partner with culinary and operational leaders to strengthen the guest experience while meeting business objectives and maintaining safety and compliance across venues.

Qualifications

• Experience as Director or General Manager in restaurant/hospitality.
• Fine Dining experience preferred.
• Experience managing restaurant financials: budgets, labor costs, forecasts, inventories.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint).
• Experience with scheduling, inventory, and POS systems.
• Applicable food safety and alcohol-service certifications as required.

Responsibilities

• Leads daily restaurant operations and service execution.
• Oversees restaurant managers and team members.
• Maintains hospitality and service standards.
• Monitors sales, labor, food costs, budgets, forecasts, and profitability.
• Reviews staffing levels and schedules against anticipated business.
• Partners with culinary leadership on menus, quality, and execution.
• Addresses guest feedback and identifies opportunities to improve the experience.
• Ensures inventories and financial/operational reports are accurate and timely.
• Maintains safety, sanitation, food safety, and responsible alcohol-service standards.
• Supports hiring, training, development, and performance management.
• Builds productive relationships with venue and operational partners.
• Identifies opportunities to improve efficiency, revenue, and restaurant performance.

Skills

Restaurant leadership

Budgeting

Food safety

Scheduling

POS systems

Tools

Microsoft Office

Microsoft Excel

Job description

Levy is seeking a Director of Restaurant Operations to lead restaurant operations across the assigned business, guiding managers and teams to deliver Levy hospitality standards while overseeing financial performance, staffing, service execution, and operational consistency.

You will partner with culinary and operational leaders to strengthen the guest experience while meeting business objectives and maintaining safety and compliance across venues.