Hospitality Ops Director: Lead Premier Dining Experiences

Levy Restaurants; Chicago (IL); On-site; USD 110,000 - 120,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Flexible Time Off Plan

Paid Parental Leave

Holiday Time Off

Personal Leave

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Job summary

Levy Restaurants in Chicago is seeking a Director of Restaurant Operations to lead restaurant operations across the assigned business, guide managers and teams in delivering Levy hospitality standards, and oversee financial performance, staffing, service execution, and operational consistency.

You will partner with culinary and operational leaders to strengthen the guest experience while meeting business objectives, leveraging budgeting, scheduling, and inventory control to drive efficiency and

Qualifications

• Previous restaurant, foodservice, or hospitality management experience as a Director or General Manager.
• Fine Dining experience is preferred.
• Experience managing restaurant financials, including budgets, labor costs, food costs, forecasts, and inventories.

Responsibilities

• Leads daily restaurant operations and service execution.
• Oversees restaurant managers and team members.
• Maintains established hospitality and service standards.
• Monitors sales, labor, food costs, budgets, forecasts, and profitability.
• Reviews staffing levels and schedules against anticipated business.
• Partners with culinary leadership on menus, product quality, and execution.
• Addresses guest feedback and identifies opportunities to improve the experience.
• Ensures inventories, financial reports, and operational reports are accurate and timely.
• Maintains safety, sanitation, food safety, and responsible alcohol-service standards.
• Supports hiring, training, development, and performance management.
• Builds productive relationships with venue and operational partners.
• Identifies opportunities to improve efficiency, revenue, and restaurant performance.

Skills

Leadership

Restaurant management

Budgeting

MS Office

Scheduling & inventory

POS systems

Tools

POS systems

Scheduling software

Inventory management systems

Job description

Levy Restaurants in Chicago is seeking a Director of Restaurant Operations to lead restaurant operations across the assigned business, guide managers and teams in delivering Levy hospitality standards, and oversee financial performance, staffing, service execution, and operational consistency.

You will partner with culinary and operational leaders to strengthen the guest experience while meeting business objectives, leveraging budgeting, scheduling, and inventory control to drive efficiency and