Senior Director, Food & Beverage Operations

Levy Restaurants; Kansas City (KS); On-site; USD 95,000 - 105,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Disability Insurance

Retirement Plan

Flexible Time Off Plan

Paid Parental Leave

Holiday Time Off

Personal Leave

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

FSAs

Job summary

Levy Restaurants is seeking a Director of Operations to oversee venue operations and event execution across large-scale settings. You will coordinate staffing, ensure safety compliance, and drive exceptional guest experiences for clients and teams.

This leadership role requires extensive experience in sports, entertainment, or hospitality operations, plus strong skills in scheduling, budgeting, and cross-functional collaboration.

Qualifications

• Bachelor’s degree in Hospitality Management, Business Administration, Sports Management, or related field.
• 5+ years of operations leadership experience in sports, entertainment, hospitality, or large-scale venues.
• Experience managing large teams and cross-functional departments.
• Knowledge of event operations, staffing logistics, and facility management.
• Proficiency with scheduling, reporting, and operational software systems.
• Familiarity with OSHA standards and venue safety procedures.

Responsibilities

• Oversee daily venue and event operations.
• Manage operational staffing plans and labor execution.
• Coordinate with culinary, concessions, security, and guest experience teams.
• Ensure compliance with safety and operational standards.
• Monitor operational budgets and performance metrics.
• Develop operational procedures to improve efficiency and guest satisfaction.
• Support premium events, sporting events, concerts, and special programs.

Skills

Operations leadership

Team management

Scheduling software

Reporting

OSHA familiarity

Education

Bachelor’s degree in Hospitality Management or related field

Tools

Operational software systems

Job description

Levy Restaurants is seeking a Director of Operations to oversee venue operations and event execution across large-scale settings. You will coordinate staffing, ensure safety compliance, and drive exceptional guest experiences for clients and teams.

This leadership role requires extensive experience in sports, entertainment, or hospitality operations, plus strong skills in scheduling, budgeting, and cross-functional collaboration.