People-First Restaurant Director: Lead Ops & Culture

Chick-fil-A; Brandon (FL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Insurance

PTO

401k

Monthly Bonuses

Flexible scheduling

Job summary

Workstream in Brandon, Florida is seeking a dedicated store director responsible for leading operations and overseeing team performance. The ideal candidate will have strong communication skills and a passion for customer service. Key responsibilities include participating in daily activities, managing team dynamics, and ensuring operational excellence. Candidates should possess a friendly demeanor and have a desire to positively influence the work environment. Competitive pay and benefits are offered.

Qualifications

• Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, or assistant manager preferred.
• Reliable transportation is necessary.
• Ability to manage Team Member behavioral and performance issues.

Responsibilities

• Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant.
• Participate in monthly leadership meetings while reporting on respective area(s) of the Restaurant.
• Offer immediate and respectful response to fellow team members' and guests' needs.
• Be a friendly, encouraging team player.

Skills

Strong people skills with a desire to serve Team Members

Excellent communication skills

Ability to work in a fast-paced environment

Job description

A store director is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant’s heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our director's are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. Directors lead by example and set the tone that others will follow.

Position Type:

• Full-time

Our Benefits Include:

• Competitive pay, Insurance, PTO, 401k, Monthly Bonuses
• Flexible scheduling (and closed on Sundays)
• A fun work environment where you can positively influence others
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals

Director Responsibilities:

• Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
• Participation in monthly leadership meetings while reporting on respective area(s) of the Restaurant
• Offer immediate and respectful response to fellow team member's and guest's needs
• Be a friendly, encouraging team player
• Open and/or close, lead shifts, key holder
• Excellent communication skills, both written and spoken

Qualifications and Requirements:

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Reliable transportation
• Ability to work in a fast-paced environment
• Strong people skills with a desire to serve Team Members
• Strong commitment to superior customer service
• Ability to manage Team Member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility
• Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.